Problems with Austpost Module by Gerard Serna

[gate13]

seems to be working today for me guys.

i had version 3.01 moved to 3.02 and it started working.

[arpeggio]

Yes isnt it wonderful to see it workin' again!! Unfortunately however mine is Yes doing a calculation error (using Ver1.3.7). I have 2 kgs going to United Kingdom which should be $57.00 but it gives me a price of $107.4. This is the exact price for sending 5kgs to the United Kingdom!! (i have no handling fees or anything else and no tax applied.) Could anyone tell me if their calcs are correct today and if so any ideas on what I could be doing wrong?
Thanks muchly in advance.
Arpeggio.

[arpeggio]

Ahh! Found it!! In the Config/ "Shipping/ Packaging" / Package Tare Small to medium setting. Just changed it to "0:0" to confirm and calc. is as per the one on Aussie Post's website. Sorry guys false alarm. Yes indeed all is working well. arigato.

[greymouse]

My shop has just started having the same problem but in the standard parcel post part. My customers get the same error the others have been getting. I tried changing the IP address but that didn't work and all my items have weights on them.

AusPOST Parcel Post (ERROR: The delivery rate for this option cannot be determined at this time
If you prefer to use this option as your shipping method, please contact the store owner.)

Any ideas?

Thanks

Graham
www.strike-it.com.au

[arpeggio]

I had the problem on Sunday night. Then Monday it was perfectly fine (as you can see from my post) and now it doesnt work tonight(Tuesday)!! I dunno mate but previous posts on this thread suggested something that Australia post is doin'. i did a little layman's test, who knows if it means anything, but i put the address from my auspostair.php file into my browser , http://drc.edeliver.com.au/ratecalc.asp and it returned the following:

"charge=0.00 days=0 err_msg=Quantity not supplied"

because i put no values in. of course it doesn't mean that AusPost's side is not working but it does mean it is connecting i suppose. i dunno! Maybe someone who knows about this stuff can put some values in and try the browser way. It could show that infact Aust post is guilty or some unforseen bug in the module itself. ( i dont know how this could be because nothing changed on my computer, code, weights, item bought, not anything). I'll see if i can send AusPost an email and to ask them.

[ginar]

It was working fine yesterday (Monday) but went down again last night. I have the Parcel Post back up this morning, but Express Post is not coming up. Very frustrating. What I did to work around this is set up table rates and switch them on when the AP modules goes down. I am guessing that AP are playing with the script at night and this is what is causing the problem.

[arpeggio]

Yes, you could be right. right now wednesday (2;18pm shanghai time) so 4;18pm Melbourne time and it's working! last night I sent them an email so i'm waiting on they're reply. Interesting that you mention your overcome this potentially expensive problem Ginar. Switching over to ya table generated module. Good stuff! Can i ask how you make it switch over? where and what do you do to make this happen? thks in advance. arpeggio.