Problems with Austpost Module by Gerard Serna

[arpeggio]

I had the problem on Sunday night. Then Monday it was perfectly fine (as you can see from my post) and now it doesnt work tonight(Tuesday)!! I dunno mate but previous posts on this thread suggested something that Australia post is doin'. i did a little layman's test, who knows if it means anything, but i put the address from my auspostair.php file into my browser , http://drc.edeliver.com.au/ratecalc.asp and it returned the following:

"charge=0.00 days=0 err_msg=Quantity not supplied"

because i put no values in. of course it doesn't mean that AusPost's side is not working but it does mean it is connecting i suppose. i dunno! Maybe someone who knows about this stuff can put some values in and try the browser way. It could show that infact Aust post is guilty or some unforseen bug in the module itself. ( i dont know how this could be because nothing changed on my computer, code, weights, item bought, not anything). I'll see if i can send AusPost an email and to ask them.

[ginar]

It was working fine yesterday (Monday) but went down again last night. I have the Parcel Post back up this morning, but Express Post is not coming up. Very frustrating. What I did to work around this is set up table rates and switch them on when the AP modules goes down. I am guessing that AP are playing with the script at night and this is what is causing the problem.

[arpeggio]

Yes, you could be right. right now wednesday (2;18pm shanghai time) so 4;18pm Melbourne time and it's working! last night I sent them an email so i'm waiting on they're reply. Interesting that you mention your overcome this potentially expensive problem Ginar. Switching over to ya table generated module. Good stuff! Can i ask how you make it switch over? where and what do you do to make this happen? thks in advance. arpeggio.

[ginar]

In your payment modules you will see Table rates and you need to install this module and then enter the rates in manually, this is what I did:
Table Rate

Enable Table Method
True

Shipping Table
.250:5.50,.500:7.50,1:9.50,2:16.00,3:26.00,4:30.00,5:35.50,6:42.00,7:50.00,8:55. 00,9:60.00,10:65.00

Table Method
weight

Handling Fee
1.25

Tax Class
GST

Tax Basis
Shipping

Shipping Zone
Australian Zones

Sort Order
--------------------------------------------------------------------
Then install zone rates for your international postage, and this is what I did:
(did this late the other night and need to fine tune the rates and weights, but it will do until I get a chance)

Zone Based Rates

Enable Zones Method
True

Calculation Method
Weight

Tax Class
--none--

Tax Basis
Shipping

Sort Order
1

Zone 1 Countries
NZ

Zone 1 Shipping Table
1:16.00,1.5:22.50,2:29.00,3:35.50:4,42.10,5:48.80

Zone 1 Handling Fee
2.00

Zone 2 Countries


Zone 2 Shipping Table


Zone 2 Handling Fee
0

Zone 3 Countries
US,CA,UK,AE,SA,DM,DK,AR,BE,BR,CK,CY,FJ,FI,FR,DE,GR,HK,IS,IE,IM,IT,JO,KZ,KW,MV,MT ,MX,NL,NO,PL,PT,SG,ZA,SE,CH,TH,TO,GB,

Zone 3 Shipping Table
.250:9.75, .500:16.50,1:30.00,1.5:43.50,2:57.00,3:73.80,4:90.60,5:107.40

Zone 3 Handling Fee
3.00
Zen Cart:: the art of e-commerce
-------------------------------------------------------------------------------------

With the zone rates I selected the countries we sell to most commonly to cover myself until the AP module is up and running.

On another note, today I only have the Parcel Post side working, no Express Post or Airmail. I currently reinstalling the AP module files from scratch to see if that works and will post the result.

[ginar]

I am at a total loss as to how to fix this problem, when I put this in the browser, it works:

http://drc.edeliver.com.au/ratecalc....100&Quantity=3
(international - read the address bar)
or

http://drc.edeliver.com.au/ratecalc....100&Quantity=3
(Australia Express- read the address bar)

or

http://drc.edeliver.com.au/ratecalc....100&Quantity=3
(Australia Parcel Post - read the address bar)


why are our AP modules not working.

I have reinstalled the files, checked the DB for errors, down a repair table, don'w know what to do next.

Anyone have any ideas?

[arpeggio]

Thanks for your 2nd last post Ginar. I'll study it later when i get 'ome.
About your last post; What do you mean "it worked"??
Did you actually put in values and get a "cost of sending a package" in return?
If so please tell me how to do it and i'll try too and give you feedback. (or maybe i can work it out using the http://drc.edeliver.com.au/ info site i just discovered!!

If it's not Aust Post what can change on our system even if the values we send to Austpost are constants (fixed values)?

Also, I have not yet received a reply from Aust Post and its nearly 5pm in Aust now so maybe tomo. but i'll resend tonight too. Have you tried calling Aust Post? General enquiries: 13 13 18. (There doesn't seem to be any tel. no at the drc site above.) Good luck, talk soon.