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  1. #1
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    application error HELP - cache does not exist

    I searched for cache does not exist and found nothing which helps me immediately, so forgive the question.


    My site was working fine. Not sure which version it was. I tend to be slow at updating.

    I've come to my shop and get
    1146 Table 'mysite_zc1.zen_db_cache' doesn't exist
    in:
    [db_cache table]

    If I try to log in to admin I get the same thing.

    Maybe not related, but my site admin was actually renamed blah, and although blah still exists, admin does now too. So I don't know if my host has forced an upgrade on me, not told me and broken it, or what.

    Logging n to blah gives the same no cache.

    I've tried the cache fix utility, though this only seems to apply to older 1.2 versions ?!

    HELP !

    Alternaitvely, if I start again with a fresh 1.37, can I just re-import my database and style sheets ? I'm sure that answer exists, but I relaly have a headache now!

    You'll appreicate the frustration I'm sure.

    MANY THANKS.

  2. #2
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    Default Re: HELP - cache does nto exist

    If your host has attempted to unilaterally upgrade your site, then run like hell. That can only end in tears and they shouldn't be doing it.

    However, the sudden appearance of a new admin section and a Zen Cart trying to find the cache table using the unrecognized (but default) zen_ prefix, does sound like somebody has been playing with the site.

    Although you can upgrade by installing 1.3.7, reimporting and then upgrading your database and copying across stylesheets and other template files that you have changed, you would also need to amend those stylesheets and other template files to reflect changes that have been made in the versions of Zen Cart that come later than that which you were running when you created them - so it's not trivial.

    I wouldn't even start such an upgrade until I was clear about the changes had occurred in the first place and was confident that they wouldn't happen again.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
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    Default Re: HELP - cache does nto exist

    Thanks kuroi
    Obviously I am greatly concerned about that too.

    Can I just reset this cache setting?

    But in my phpmyadmin config there is no setting for cache directory that I can see, as outlined by lynda in another post.

    How can I best set this back to a working state and keep my existing products (and ideally orders/client records).

    Should I just upgrade 1.37 over it ?

    Is that safe if I was on a 1.2 something?
    Problem is I can' remember exactly which version it was.

    If I'm going to have to export the database and re-import it, any quick pointers how to do this efficiently wothout having to rename table prefixes and re-importing rubbish admin and cache settings back in?

    I'm begining to think the smart money is in two databases, one for admin and 1 purely for client data.... which is 100% portable and idiot proof portable!

  4. #4
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    Default Re: HELP - cache does nto exist

    It's difficult to advise here without knowing more about your original setup and what it is now.

    Here's what seems likely ... you still have a database as you haven't been plopped into the zc_install routine so step 1 is lock it down by doing a back up using phpMy Admin.

    Then look at it (also via phpMyAdmin) to see whether it uses table prefixes and if so what they are.

    Then look in your includes/configure.php admin/includes/configure.php and blah/includes/configure.php to see what the database prefix is defined as in there (it will be in the block towards the bottom).

    Then go into the includes/templates/template_default/css/stylesheet.css and take a look at the date in the version $ID line at the top. This will tell me which version of the Zen Cart code is now on your system.

    Post all that back here and separately PM me the name of your host (that last piece of data is by private message because I wouldn't want to cast aspersions about a host by having them named publicly, but knowing which it is may provide some clues as to what has happened).
    Last edited by kuroi; 7 Jan 2007 at 07:45 PM.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  5. #5
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    Default Re: HELP - cache does nto exist

    One other task ...

    Using phpMyAdmin again, look at the project_version table in your database, which will tell you what Zen Cart version your database is.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  6. #6
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    Default Re: HELP - cache does nto exist

    The default stylesheet on my local backup says

    // +----------------------------------------------------------------------+
    // $Id: stylesheet.css 1223 2005-04-22 03:46:20Z ajeh $

    The default stylesheet on the broken web shop says
    (waiting an hour to download it all now.....)

    One oddity, is on my local backup I have no index.php in the cache folder.
    On the broken web version I have an index.php in the cache folder.
    Is that normal and from what version ?

    cache index.php
    // $Id: index.php 1322 2005-05-06 23:22:28Z drbyte $
    //

    // send to domain root
    session_write_close();
    header('Location: ' . 'http://' . $_SERVER['HTTP_HOST']);
    exit();
    ?>
    Last edited by midiwhale; 7 Jan 2007 at 08:31 PM.

  7. #7
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    Default Re: HELP - cache does nto exist

    Project version - Cool Tip ;-)

    Project version says 2.5 for main and db
    Project history says 2.4

    I can't remember if I did do an upgrade or not.

    So doesn't look like a forced (or attempted?) 3.6 upgrade then ..... ?

 

 

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