General Linkpoint Question

[stevens157]

I am in the process of aquiring then setting up a CC account through the partner weblink. What I would like to know is if a user manual of some sort exists for the module? I have been reading in the forums for a while today but still have a few questions. I download the newest module from the downloads area but didn't see any sort of manual in it.

Thanks
Mike

[DrByte]

If you were to sign up for Linkpoint via our CardServices partner, you would be supporting Zen Cart and you would also find all their user manuals easily accessible from their merchant console, with pictures and helpful instructions on how to do the common and not-so-common tasks.

I'm not sure what the vendor you've selected offers.

[Kim]

Also the LinkPoint module is now a standard in the installation (as of v1.3.6). No downloading or extra work needed. Just configure and go.

[stevens157]

That is who I applied through. I am concerned about getting the right pages secured and making sure my servier will be able to support everything properly.

Just nervous about other peoples credit card info.

[DrByte]

gads, I misread your post ... "the partner weblink" seemed to me to be a partner company named "weblink" ... oh boy I must need some sleep ... or stronger coffee maybe ?

[DrByte]

The setup instructions are pretty much the same as for any other payment module:
You'll need to have access to your activated Linkpoint merchant account. Your login information can be found in the emails they provide to you.

1. Are you using v1.3.6, or better v1.3.7 ? If not, you should.

2. Go to Admin->Modules->Payment. Click on Linkpoint.

Note the setup instructions before clicking on the Install button.
Follow those instructions.
Click Install
Fill in the blanks as appropriate, according to the help text next to each.
Try a transaction. What happens?


3. Do you have an SSL certificate set up on your site? If not, you need one in order to protect your customers' data.
Here's an FAQ on that topic: https://www.zen-cart.com/tutorials/index.php?article=14

4. The user manual for the Linkpoint account-manager area can be found online after you log into the account using the information provided after signup.
Further assistance on using their interface for managing credit card processing batches can be obtained via their tech support number, also provided on signup.

[rnet]

We also used the Zen partner link to set this up -- and have been using it since December '06.

Our ONLY problem, (and it's a big one) is there is no order number passed from Zen. We have no way to audit or track payments back to orders. To make matters worse, the batch deposits have the discounts (fees) taken out so the amounts are not even the same. Plus batches often span a day or two or three, depending upon weekends or holidays.

If there is any way to pass an order number -- it would be a huge help!

If not, we may have to select an alternate CC system.

[Merlinpa1969]

no rnet there is no way to pass the order number,

linkpoint creates its own transaction id,

I may be mistaken but dosnt the approval number that comes back from linkpoint go on the order

[rnet]

I'm looking at that area now, my fear is the linkpoint conf # does not pass to cardservices so when we look at the batch deposits there is no way to track back to the zen order.

There must me several linkpoint users -- I wonder how they insure every order is processed and funds deposited?

[Merlinpa1969]

you see the linkpoint auth number in your linkpoint control panel