Check in phpMyAdmin and look at your products table ... do you have master_categories_id values? These should match your Categories ...
If not, are you importing products?
Do you use Linked Products?
Check in phpMyAdmin and look at your products table ... do you have master_categories_id values? These should match your Categories ...
If not, are you importing products?
Do you use Linked Products?
Linda McGrath
If you have to think ... you haven't been zenned ...
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Hi Guys,
Thanks for getting back to me on this. To answer your questions:
1. I am running version 1.36 of ZC (I know there is a newer version!!)
2. There are no master_categories_id set. The values for all 291 products are 0. Should I update the table to match this column to the products_id column? What is the difference between the two ids?
3. The entire product listing was imported - only about 5% of the products were entered using the admin area.
4. I am not sure what you mean by linked products or how I would check to find out...
A Linked Product is a Product in 2 or more Categories ...
If you are not using Linked Products the quick fix is to:
1 Backup your database
2 Make sure you backed up your database
3 Go to Tools ... Store Manager ...
Run the:
4 In Tools ... Store Manager ...Reset ALL Products Master Categories ID
to be used for Linked Products and Pricing:
Next run the:
This will fix both the missing master_categories_id by assigning the first match in the products_to_categories table and then fix the products_price_sorter for sorting on the Catalog by price ...Update ALL Products Price Sorter
to be able to sort by displayed prices: Update
Linda McGrath
If you have to think ... you haven't been zenned ...
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OK sounds good - I will try this and get back to you with the results!
Perfect solution - this corrected the issue. Not sure if its's worthy of a sticky, but definitely a good bit!