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  1. #1
    Join Date
    Jun 2010
    Posts
    25
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    Default Re: Testimonial Manager Support Thread

    I'm having trouble with the module sending out an email to the customer. I see in the langue\\\testimonials_add.php file that there is language there for it to send an email to the customer, but I don't receive an email when testing the module. I do receive the admin email notice. I've tried emails from several different servers but don't receive any of them. I don't have it set to be logged in to leave a testimonial. Am I missing a setting somewhere to turn that feature on?

    Thanks,
    Cindy

  2. #2
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
    7,033
    Plugin Contributions
    31

    Default Re: Testimonial Manager Support Thread

    Quote Originally Posted by YouLookGreat View Post
    I'm having trouble with the module sending out an email to the customer. I see in the langue\\\testimonials_add.php file that there is language there for it to send an email to the customer, but I don't receive an email when testing the module. I do receive the admin email notice. I've tried emails from several different servers but don't receive any of them. I don't have it set to be logged in to leave a testimonial. Am I missing a setting somewhere to turn that feature on?

    Thanks,
    Cindy
    link to your site?

  3. #3
    Join Date
    Jun 2010
    Posts
    25
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    Default Re: Testimonial Manager Support Thread

    Quote Originally Posted by clydejones View Post
    link to your site?
    Link to testimonial add page

  4. #4
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
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    Default Re: Testimonial Manager Support Thread

    Quote Originally Posted by YouLookGreat View Post
    I noticed that you don't have the "testimonial title" field included with the form.

    You may want to upload ( tpl_testimonials_add_default.php ) again and see if that changes anything.

  5. #5
    Join Date
    Jun 2010
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    Default Re: Testimonial Manager Support Thread

    Quote Originally Posted by clydejones View Post
    I noticed that you don't have the "testimonial title" field included with the form.

    You may want to upload ( tpl_testimonials_add_default.php ) again and see if that changes anything.
    Thank you for checking, but I didn't make any modifications to the module until I gave up on the email notice and posted here, so that can't be it. I take it that I haven't missed a setting and that it should just work from the initial install?

  6. #6
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
    7,033
    Plugin Contributions
    31

    Default Re: Testimonial Manager Support Thread

    Quote Originally Posted by YouLookGreat View Post
    Thank you for checking, but I didn't make any modifications to the module until I gave up on the email notice and posted here, so that can't be it. I take it that I haven't missed a setting and that it should just work from the initial install?
    Yes it should work from the initial installation.

    I'm guessing that one or more files may have been corrupted when you uploaded the files to your server.

    You may want to try re-installing everything.

  7. #7
    Join Date
    Jun 2010
    Posts
    25
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    0

    Default Re: Testimonial Manager Support Thread

    Quote Originally Posted by clydejones View Post
    Yes it should work from the initial installation.

    I'm guessing that one or more files may have been corrupted when you uploaded the files to your server.

    You may want to try re-installing everything.
    That's was I was thinking, too. Looks like I'll start there. Thank you for your help!

  8. #8
    Join Date
    Dec 2005
    Posts
    166
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    Default Re: Testimonial Manager Support Thread

    The module is just wonderful.
    Started working from day one without any hiccups.

    However, I want to show the testimonials on the product info page. How can I make this happen?
    http://www.raunharman.com
    http://www.raunharman.net
    Website Development, E-Book Solutions & Handicraft Exports

 

 

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