Testimonial Manager Support Thread

[Alex Clarke]

@ Alex Clarke

Alex:

Just unzip the attachment and upload the entire includes folder to your server.

Hope it helps.

Attachment 2865

Hi Clyde,

This fix doesn't seem to have worked. I noticed that when using the new tpl_testimonials_add_default.php file the customer details (email address and name) were not automatically completed (if the customer was logged in).

I tried to submit a testimonial and the same thing happened (it just refreshed the form when I clicked on the submit button).

I'll be looking into this problem today and let you know if I find the solution.

In the meantime, thanks for the help. :)

[clydejones]

Hi Clyde,

This fix doesn't seem to have worked. I noticed that when using the new tpl_testimonials_add_default.php file the customer details (email address and name) were not automatically completed (if the customer was logged in).

This should help with this issue:
open tpl_testimonials_add_default.php find the following lines of code and add the highlighted portions

<label class="inputLabel" for="testimonials_name"><?php echo TEXT_TESTIMONIALS_NAME; ?></label>
<?php echo zen_draw_input_field('testimonials_name', $name, 'size="18" id="testimonials_name"') . '<span class="alert">' . ENTRY_REQUIRED_SYMBOL . '</span>'; ?>
<br class="clearBoth" />

<label class="inputLabel" for="testimonials_mail"><?php echo TEXT_TESTIMONIALS_MAIL; ?></label>

<?php echo zen_draw_input_field('testimonials_mail', $email, 'size="18" id="testimonials_mail"') . '<span class="alert">' . ENTRY_REQUIRED_SYMBOL . '</span>'; ?>
<br class="clearBoth" />

I tried to submit a testimonial and the same thing happened (it just refreshed the form when I clicked on the submit button).

I'll be looking into this problem today and let you know if I find the solution.

In the meantime, thanks for the help. :)

I checked several more sites that are using testimonial manager and still can't reproduce this problem

[Alex Clarke]

Hi Clyde,

I've just tested Testimonial Manager 1.4.4 on a fresh install of Zen Cart 1.3.7.1 and ran into the same issues.

Both machines I've tested this on are running IIS version 5.

Do you, or does anyone else, know how I could troubleshoot this problem? Maybe there's a way to trace the events that are happening when I click on the submit button?

In the meantime, I'll continue to look into this.

[clydejones]

Hi Clyde,

I've just tested Testimonial Manager 1.4.4 on a fresh install of Zen Cart 1.3.7.1 and ran into the same issues.

Both machines I've tested this on are running IIS version 5.

Do you, or does anyone else, know how I could troubleshoot this problem? Maybe there's a way to trace the events that are happening when I click on the submit button?

In the meantime, I'll continue to look into this.

I've only every worked on installs running apache.

Sounds like it may be something with handling the "redirect" back to the "success" portion after clicking the submit button.

[clydejones]

I've only every worked on installs running apache.

Sounds like it may be something with handling the "redirect" back to the "success" portion after clicking the submit button.

Alex

Here's another updated fix that may help.

I made a couple of code changes so check it out and let me know.

Attachment 2881

[Alex Clarke]

That did the trick!

Thanks Clyde. :)

[Alex Clarke]

Just a couple of suggestions for the next release.

1. Display the customers website URL next to their testimonial (maybe a switch in the admin could toggle this)
2. Enable the separator (currently:  ) between Company Name, City, State/Country to be changed via the admin

While these are only small changes/features, I believe they will come in handy for most users of the contribution.

Anyway... thanks again for your time and help. :)