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  1. #1
    Join Date
    Dec 2006
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    6
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    Default After inserting product, price changes unexpectedly

    Hi,
    when I insert a new product, at a price of £10.99 with no tax, it comes up in the shopping cart at £5.81. I cannot figure why this is happening

    Any help much apreciated

  2. #2
    Join Date
    Jun 2003
    Posts
    33,721
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    Default Re: After inserting product, price changes unexpectedly

    What are the settings you have in the Admin for your Currency?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Dec 2006
    Posts
    6
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    Default Re: After inserting product, price changes unexpectedly

    After looking in my currency section, I spotted the mis-configuration - the GBP value was set to 0.52**** when it should just be 1.00 as £1 equals £1!

    Problem solved. Thanks for the heads-up!

  4. #4
    Join Date
    Jan 2007
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    87
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    Default Re: After inserting product, price changes unexpectedly

    Hi again,

    What should the currency for Canadian be set to?

    It is set to 1.11....

    Thank you.

    Bill

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: After inserting product, price changes unexpectedly

    The Default Currency is always set to 1.00 ...

    Then you can hit Update to get the current settings for the exchange rates ...

    Then in the Configuration ... My Store ...
    Currency Conversion Ratio
    When auto-updating currencies, what "uplift" ratio should be used to calculate the exchange rate used by your store?
    ie: the bank rate is obtained from the currency-exchange servers; how much extra do you want to charge in order to make up the difference between the bank rate and the consumer rate?

    Default: 1.05
    This will cause the published bank rate to be multiplied by 1.05 to set the currency rates in your store.
    Linda McGrath
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