SecurePay Module - Mastercard not working

[zpyder]

Hi everybody,

I've got a client who uses SecurePay. I recently downloaded a SecurePay module for ZenCart, and it seems to be working fine for VISA, but not MasterCard. The user gets an error that the card number does not match the type selected. The card is believed to be valid and the client has double- and triple-checked that he is entering the information correctly.

Ideas?

thanks,
matt

[Kim]

In Admin> Configuration> Credit Cards, MC is enabled? What version of Zen Cart?

[zpyder]

Yes, VISA and Mastercard are at 1, all the rest are at 0. The only payment module I have enabled is the SecurePay mod and it has a sort order of 0 - it also has both VISA and Mastercard selected - and we do get a viable credit card form at checkout, and it did work for us on a VISA... Here's the error we get when submitting a mastercard:

[FONT=Arial][FONT=Times New Roman] The Credit Card Number does not match the Credit Card Type.


[/FONT][/FONT]And I'm running 1.3.6

There must be something I'm overlooking, because everything I see looks in order.

thanks,
matt

[Kim]

What are the first four digits of the card that is giving your problems? How many digits total in the card number?

[zpyder]

What are the first four digits of the card that is giving your problems? How many digits total in the card number?

I don't know what the first 4 digits are, but I do know that it does start with a 5. There are 16 digits in the card number...

I could probably get all of the first four digits if it would be of use

matt

[zpyder]

Any clue as to what's going wrong here? Client's ZenCart accepts a valid VISA card, but returns the following error upon entering a believed valid MasterCard:

The Credit Card Number does not match the Credit Card Type.

Here is the module I'm using (supplied by SecurePay):
http://www.mattrabe.com/projects/spi-sc-zenCart.zip

Any help would be greatly appreciated.

Thanks in advance,
matt

[asimms1]

Read the install instructions for securepay. You will find a section that describes a common error with MC