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  1. #1
    Join Date
    Mar 2005
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    red flag Page is blank please help

    I was going through the upgrade on my site to the new zen cart release. I created a new folder in FTP called store and uploaded the fresh release files in there. So then I went into my backups and told it to dowload a backup of my sql database and saved it to my desktop. I ran the install through the browser. When it asked for the database information I gave it the same DB name and username and password as my ORIGINAL cart.

    Once it was done I was able to view the new cart. When I went back to my original page though it is just loading a blank white page. If I try to go to the admin to log into my original zen cart admin site I get an error that says: 0 DB_ERROR_NOT_CONNECTED

    I went back into my hosting panel and did a restore of my DB file using the one that I saved on my desktop. I still cannot connect to my original page or anything.

    Someone please please help me!
    Last edited by simetra; 20 Jan 2007 at 11:09 PM. Reason: typo

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Page is blank please help

    When it asked for the database information I gave it the same DB name and username and password as my ORIGINAL cart
    You should have created a new DB for this install....
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Mar 2005
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    Default Re: Page is blank please help

    Since I didnt do a new database what can I do now??

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Page is blank please help

    If you still have the orig db backup restore this and the main cart should be ok.

    Then create another DB for the /store install
    Zen-Venom Get Bitten

 

 

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