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Fedex Module - no rates returned

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20 Jan 2007, 22:10
#1
k4satin avatar

k4satin

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Join Date:
Mar 2006
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Fedex Module - no rates returned

I'm trying to add the final touches to a site that my client had put on hold for about 6 months. We mainly just needed to finish the FedEx Mod to go live. He only wants to use FedEx Express because he is offering free ground shipping for all orders.

I was having trouble with the Meter ID, so my client contacted FedEx to ask what to put. When I put in the number FedEx gave him, I get "no rates returned" on the checkout page. I'm using Zen 1.2.7, and I think I have the correct FedEx mod to go with that. Here are my other settings:

cURL Path
NONE

cURL Proxy
NONE

Debug Mode
False

Weight Units
LBS

Which server to use
production

Drop off type
1

Fedex surcharge?
0

Show List Rates?
False

Insurance?
NONE

Residential surcharge?
0

Enable Envelope Rates?
False

Sort rates:
High to Low

Timeout in Seconds
NONE

Tax Class
--none--

Shipping Zone
--none--

Sort Order
2

I'm not using zones, and the module is enabled.

Also, I noticed in the forum that the new module does not use images and therefore does not require FedEx approval. Can I remove the images and skip the approval process as well?

Thanks for your help!
20 Jan 2007, 23:42
#2
samad64 avatar

samad64

Totally Zenned

Join Date:
May 2006
Posts:
554
Plugin Contributions:
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Re: Fedex Module - no rates returned

just got off the phone with FedEx technical support - this is due to the scheduled maintenance planned for this weekend. You probably will not be able to pull rates off FedEx.com either (I cant at this time) until Monday

hope that helps
23 Jan 2007, 00:47
#3
k4satin avatar

k4satin

New Zenner

Join Date:
Mar 2006
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Re: Fedex Module - no rates returned

Thanks! The rates are showing up now, so that must have been it.

So, should I remove the FedEx images, or send the screen shot to them for approval?
10 Nov 2007, 23:48
#4
mb1 avatar

mb1

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Re: Fedex Module - no rates returned

i'm getting this same error today but just on my fedex ground module the express is still working great go figure