Newsletter won't send in HTML

[DrByte]

You've put inappropriate content in your email_use_8bit.php file, namely stuff that should only be in functions_email.php

[Redcinamn]

HMM I followed these directions below from previous a post but altered nothing just uploaded via ftp, was I supposed to make changes to this file as well?

To sum up, and consolidate everything into 1 post -

To increase the chances of emails sent from admin as HTML actually arriving as HTML, particularly to webmail based email systems such as hotmail, yahoo mail, gmail etc.; and to allow test newsletters sent to the admin email address to arrive as HTML, do the following:

Copy /includes/extra_configures/email_use_8bit.php to /admin/includes/extra_configures, so that both folders have a copy of the file.
Replace /includes/functions/functions_email.php with the attached copy, which incorporates DrBytes' suggested changes.

Chuck
Attached File: functions_email.zip (8.4 KB, 354 views)

[DrByte]

Well, if you're getting the error message you mentioned:

Cannot redeclare zen_mail() (previously declared in /home/tyler/public_html/shop/includes/extra_configures/email_use_8bit.php

... then you uploaded code from functions_email.php as /includes/extra_configures/email_use_8bit.php

So, you'll need to undo whatever you did and try again.
Aren't you glad you make regular backups before you change files on your server?

[LissaE]

My problem was that when I sent a newsletter to the admin it always arrived in plain text no matter what i tried. I fixed this issue by creating a customer with the same email address as the admin. Set the customer profile to HTML and now I can send HTML newsletters to the admin.

It appeared all the customers were getting the HTML newsletter when requested. It was just the admin that did not get it.

Seems strange that the settings has a spot to set the admin email option but it did not work. I am running 1.3.7 on Windows server.

Hope this helps. I searched the forum and did not find this solution.

This was exactly the fix I needed, all emails except the admin one came in html format, any way this could be made a sticky or added to the wiki page for emails? :)

[zilla]

just what i needed! worked first time, thanks for clear and helpful answer!

[Cylon]

Now I finally know how to send HTML e-mail, but I was surprised that the banner above which appeared with the e-mail that I´ve sent seems to be the orginal Zen Cart (The art of e-commerce) banner from the template, not my shop´s banner.

Does someone know what seems to be the problem why this original Zen Cart banner appears instead of the one which I use in my shop?

Thank you

[DrByte]

Perhaps you haven't changed the "banner" (header) graphic to be your own? /email/header.jpg

[Cylon]

Thank you for the very quick reply, I appreciate it. If I understand you correct, I must also change the banner (replace it with my own) for email sendings eventhough I changed it already with my own as my default shop banner?

[DrByte]

The HTML emails are built from an entirely separate template structure, located in the /email/ folder. You'll need to update any graphics in that folder to suit your website.

[Cylon]

Thank you for your great support DrByte!