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Products lost-PLEASE Help!

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05 Feb 2007, 19:48
#1
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alsmonarch

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Products lost-PLEASE Help!

My hosting company moved me to a new server on Sunday and used a backup of my site from Thursday (so I lost the work I did on Fri/Sat).

However, I had a backup. :D So I backed up my site to Sunday morning, but the changes made to products are gone.

Example--changes I made to my homepage, shipping policies and the footer have updated to sunday morning. BUT the changes I made to product write-ups, category names, as well as products that were added have not updated.

How do I get them back?
Am I missing something? Why do I only have certain info on my server?

Please help!

Thanks
Amy
05 Feb 2007, 20:08
#2
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alsmonarch

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Re: Products lost-PLEASE Help!

FYI my site is http://TheOccasionalGift.com

v. 1.3.5
05 Feb 2007, 20:15
#3
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Re: Products lost-PLEASE Help!

The items you describe as not updating are stored in the database.....do you have a backup of the database?
05 Feb 2007, 22:02
#4
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alsmonarch

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Re: Products lost-PLEASE Help!

Hi Mike,

Thanks for getting back to me so quickly! Yes, I had a backup of my database. I just called my hosting company and they walked me through updating it. Now my site is fine! (other than being down temporarily to redirect to a new IP address :D).

THANK YOU THANK YOU THANK YOU!!!

Amy