HELP! Zone Rates shipping error

[wdkstudio]

Hi
I am using the Zone Rates shipping module which is set up by weight

Zone rate: True
Calculation Basis: Weight
Tax Class : None
Tax Basis: Shipping
Zone 1: GB

1:2.95,1.25:4.95,1.5:5.95,1.75:6.95,2:7.95,2.25:8.95,2.5:9.95

Zone 2: Different Rates
Zone 3: Different Rates

However I get the following error message:

Zone Rates (The shipping rate cannot be determined at this time):

I'm using Zen 1.3.7

The url is http://www.kentishtrader.co.uk/catalog

Any help would be much appreciated

[Ajeh]

Check the Shipping/Packaging ...

There is a Tare setting that is adding weight to the order ...

You Zone rates end at 5 ...

[wdkstudio]

That's fixed it.

Thank you.

[RainTyger]

This seems to be a very similar problem to the one I'm having. I have abstracted my shipping values because the weights are low (most are .7 oz, which would be .04375 lb), instead I call this 1 and set it up with zone shipping. My values are 5:2.00,10:3.00,15:4:00,20:5.00,25:6.00,30:7.00,35:8.00,40:9.00,199:10.00
I thought the problem might be the tare values which were the default until I changed them to 0:0. After changing the tare values I have the same problem. I'm not sure how this fix works, but I had the "max shipping" at 200, I just changed it to 199. Is that the fix?

my store is at: raintyger.com

Any help is appreciated.

Ted

[RainTyger]

bump

I still need help with this, the two orders I've had both had this problem.

Ted

[Ajeh]

What do you want to happen at 200?

Right now you are saying free ...