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  1. #1
    Join Date
    Oct 2006
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    Default Re: shiptostste problem with UK shipping address

    added: I tried both with and without a Norwegian county entered in the checkout prosess, but I still get thrown back to the startpage of checkout.

    However; if I choose Paypal express at once in the shoppingcart, the order is accepted, with the same information put in...

  2. #2
    Join Date
    Sep 2006
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    Leeds, UK
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    Default Re: shiptostste problem with UK shipping address

    Would like to add that I have the same problem. Find it too confusing asking people in the UK to select State or County as they are called here. For UK you generally need house number and postcode and deliveries work fine. I am turning this module off until the UK is included by Paypal.

    Is there anywhere we can let Paypal know this is a feature they need to recognise - probably DrByte is the one to answer/forward. this.

  3. #3
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    Default Re: shiptostste problem with UK shipping address

    Quote Originally Posted by Pulsatilla View Post
    added: I tried both with and without a Norwegian county entered in the checkout prosess, but I still get thrown back to the startpage of checkout.

    However; if I choose Paypal express at once in the shoppingcart, the order is accepted, with the same information put in...
    Correction - I tried it without logging in to Paypal, just adding information through the creditcard-page - and when I am returned to shopping cart; I have a billingadress in Norway and a ship-to adress in United States. Easy to spot the error, but this brings me problem with the taxes, as I charge all norwegian customers 25% VAT, but when shipping out of the country, the VAT is deducted. Any fix to the problem?

  4. #4
    Join Date
    Jan 2004
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    Default Re: shiptostste problem with UK shipping address

    Quote Originally Posted by ChrisK View Post
    The SHIPTOSTATE is blank, but with LOCALECODE (correctly) at GB this shouldn't matter(?)
    No - the "LOCALECODE" is used primarily to determine the language of the page viewed on the PayPal site. I don't think PayPal uses it to drive any other specific rules such as address format exceptions.
    .

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  5. #5
    Join Date
    Feb 2007
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    London UK
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    Default Re: shiptostste problem with UK shipping address

    I was following the logic of what Naani1 had said:
    if the localecode is set to US, (as in my previous posting), the shiptostate is required + it is validated by paypal. However, if you leave localecode as null, it defaults to whatever the paypal account is, i.e. UK paypal in my case.
    I thought the LOCALECODE setting then determined if state was required.

    The zone option presents a problem as I have customers from every country in europe and
    Not sure what zone info to use for Norway.
    YEP! (or sweden, germany, france etc etc.)

    and it cannot be blank. Repeating the city name would probably suffice, but of course that doesn't look as pretty in your order-detail records.
    This doesn't seem to work. On the log file test - posted above. The customers state was set to London - but passed a blank value. I'll double check this. From what I read on the paypal dev forum the shiptostate has to be a recognised two letter US or Canadian format. ie. CA...

  6. #6
    Join Date
    Feb 2007
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    Default Re: shiptostste problem with UK shipping address

    Have got it to work as a previous post stated, this IS a bandage approach but will have to do for now, looked at the UK zone contribution download but it states that a totally blank zencart database is required, ours is populated, plus Im not sure how it will be with our template.

    In the paypalwpp.php file have modified to following:

    $options['LOCALECODE'] = '';

    $options['SHIPTOSTATE'] = 'UK';

    The Paypal Express Checkout module then works without the error - this will be ok to use for now?

 

 
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