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  1. #1
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    Default In-store pickup tax not calculating

    I have a store set up with version 1.3.7 and have installed the Store Pickup module. Everything works fine with the order when the shipping address is in my state but local tax is not calculated when the Store Pickup option is selected. My searches of past threads and the FAQs have not yielded anything that has helped. Any suggestions on places to look or settings I need to verify?

  2. #2
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    Default Re: In-store pickup tax not calculating

    Perhaps you need to ask you local taxing authority if charging the tax based on the shipping address is the correct way?

    You can change the tax settings to be based on the billing or shipping address, or if either of those matches the store's zone.

    BTW- I live in Oregon, no sales tax here and if I ordered a gift and had it shipped to your zone, I should not have to pay any sales tax.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
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    Default Re: In-store pickup tax not calculating

    Kim,

    If the customer is picking up the merchandise in our store, we are definitely required to collect tax. I see that there is supposed to be a "Store" option under the Tax Basis section in the Store Pickup shipping module. However, it does not show up under mine. Could it be perhaps that my module is corrupt?

  4. #4
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    Default Re: In-store pickup tax not calculating

    After much gnashing of teeth over this I ended up completely removing the Tax Class and recreating it. Once I manually changed all the products over to the new Tax Class ID it is working. Talk about an exercise in frustration.

  5. #5
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    Default Re: In-store pickup tax not calculating

    I sit corrected. When I did that the tax was being applied to every order, regardless of shipping method or address. I found out that I had missed a step in the tax setup this time around. Once I corrected the associated zone it is back to not applying tax on in-store pickups.

    Here is my setup based on the tax troubleshooting article.
    1. What are your store settings for these set to?
    Admin->Configuration->My Store
    a. Country/Zone = United States/Arizona
    b. Basis of Product Tax = Shipping
    c. Basis of Shipping Tax = Shipping
    d. Display Prices With Tax = false
    e. Display Prices With Tax-Admin = false

    2. What Zone Definitions have you created?
    Admin->Locations/Taxes->Zones Definitions

    Zone=Arizona

    3. Inside each of those zone definitions, what country/zone combinations have been selected?
    Admin->Locations/Taxes->Zones Definitions, click on "Details" button for each zone

    United States/Arizona

    4. What tax classes do you have?
    Admin->Locations/Taxes->Tax Classes

    Taxable Goods

    5. What tax rates have you created?
    Admin->Locations/Taxes->Tax Rates

    Taxable Goods/Arizona/6.1%

    6. What tax class have you associated with your products?
    Admin->Catalog->Categories/Products->click on a product to edit it

    All products are set to the Tax Class (Taxable Goods)

    7. What tax class have you associated with each of your shipping modules?
    Admin->Modules->Shipping

    Store Pickup = Tax Class=none Tax Basis=Shipping
    Flat Rate = Tax Class=none Tax Basis=Shipping

  6. #6
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    Default Re: In-store pickup tax not calculating

    I am looking at changing the code to work the way I need it. The following if statement seems to work for the life of me I cannot figure out where exactly the tax calculation actually gets performed.

    Code:
    if ($_SESSION['shipping']['id'] == 'storepickup_storepickup')
    Can anyone give me a pointer in the right direction?

  7. #7
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    Default Re: In-store pickup tax not calculating

    Wouldn't it just make more sense to change the basis from the shipping address to the the Store? Then you tax anyone who's address is in the same zone as the store .
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  8. #8
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    Default Re: In-store pickup tax not calculating

    Kim,

    That would make perfect sense except for we have a large number of customers who winter in Arizona that want to order on-line and then pick up the merchandise in our store. Therefore their billing address is out of state yet we are still required to collect tax because the items are transferred within the state. I noticed several posts in the Archives detailing other users with the exact same problem but there was never a resolution.

  9. #9
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    Default Re: In-store pickup tax not calculating

    I still cannot figure out exactly where the code calculates the tax in order to customize it for the in-store pickup option. Anyone?

  10. #10
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    Default Re: In-store pickup tax not calculating

    Using the Store option will work- it will charge the sales tax if either the shipping or the billing address is the same as the store zone.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 
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