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  1. #1
    Join Date
    Feb 2007
    Location
    West Texas
    Posts
    128
    Plugin Contributions
    1

    help question Problems with setting up Downloads

    After all day of reading and trying, I am obviously missing something...........any help is greatly appreciated !

    Problem:

    1. zip file does not show up in Download Manager
    2. When testing with CC payment in test mode, does not take me to download.
    =====================================================
    Version: Zen Cart 1.3.7
    Server: Linux
    /pub set to 777
    .htaccess file in download folder reads:
    #prevent directory browsing -- for security
    IndexIgnore */*

    AuthType Basic
    AuthName "No access"
    AuthUserFile .htnopasswd
    AuthGroupFile /dev/null
    Require valid-user
    ========================================================
    Attribute Settings

    Enable Downloads true
    Download by Redirect true
    Download by streaming false
    Download Expiration (Number of Days) 1
    Number of Downloads Allowed - Per Product 1
    Downloads Controller Update Status Value 4
    Downloads Controller Order Status Value >= lower value 2
    Downloads Controller Order Status Value <= upper value 4
    Enable Price Factor true
    Enable Qty Price Discount true
    Enable Attribute Images true
    Enable Text Pricing by word or letter true
    Text Pricing - Spaces are Free 1
    Read Only option type - Ignore for Add to Cart 1
    --------------------------------------------------------------------------------------
    Attributes
    Option Name: Download
    Option Value: Zip File

    Zip file uploaded to Download folder: 21CakePincushion.zip

    Attributes for this product are set as Download and Zip File
    Downloadable products: Filename: 21CakePincushion.zip
    ======================================================
    Product listing info:

    Product Type: Product-Free Shipping

    Product is Free: No
    Product is Call for Price: No
    Product Priced by Attributes: No

    Product is Virtual: No, Shipping Address Required

    Always Free Shipping: Yes, Always Free Shipping
    (Warning: Yes makes the product - Free Shipping, Shipping Address Required
    Free Shipping Module is required when all products in the order are Always Free Shipping Products)

    Products Quantity Box Shows: No, Do not show Quantity Box
    (Warning: Does not show Quantity Box, Default to Qty 1)

    Products Shipping Weight: 0
    ====================================================
    URL: http://www.shabbychiccottage.com/ind...roducts_id=452

    TIA
    Shirley

  2. #2
    Join Date
    Feb 2007
    Location
    West Texas
    Posts
    128
    Plugin Contributions
    1

    Default Re: Problems with setting up Downloads

    Well its kinda sad...........I got it to work perfectly. I deleted all I had done before and set up the product again, and somehow it works now. the sad part is, I don't know what all I did differently so can't be of help to anyone experiencing the same issues I had.

    Shirley

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Problems with setting up Downloads

    Downloads are NOT:
    Product is Virtual
    Product is Always Free Shipping

    Downloads go in the directory;
    /download

    If on a unix site, set the directory
    /pub

    to 777 and turn Redirect ON

    If your hosting site does not allow you symbolic links to work with:
    /pub/.htaccess
    #prevent directory browsing -- for security
    IndexIgnore */*

    Options +FollowSymLinks -Indexes
    the you will need to talk to your hosting site and ask why you do not have control over your own server ... or turn OFF the Redirect ...

    Then set the Orders Status on each of the Payment Modules ...

    NOTE: the settings on PayPal are usually correct ...
    Linda McGrath
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  4. #4
    Join Date
    Jan 2007
    Posts
    16
    Plugin Contributions
    0

    Default Re: Problems with setting up Downloads

    But how do you:

    Have a product that is either download only OR download + physical product? I have the options set in a drop-down, but here's what I'm getting:

    When I select download only it charges shipping and sales tax.

    Please help!

 

 

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