Download problems

[Chris10]

I added a free product to my store and I want it to be available for download immediately but when I test to see if the download works it says processing. How do I make my free items and the purchased products immediately available?

[Chris10]

Maybe I should rephrase my question or something..

When I add a free product to my shop, what do I do to the settings to make it available for the customers/members once they've registered instead of me having to approve the order? Meaning once they add the item to their cart, and complete registration, can there be a download link right there for them to get the product?

[superprg]

Well, I am not sure how this can be done using Admin but are your customer not getting emails with the download link?
Also, if you can set the payment status to be processed just after the registration, I know it should be available for download then

[DrByte]

Zen Cart only offers downloads as items linked to a completed and approved purchase.

If you wish to allow downloads of other data, without any security protection around them, simply post a direct URL to the download file somewhere in your page content.

[Chris10]

Well, I am not sure how this can be done using Admin but are your customer not getting emails with the download link?
Also, if you can set the payment status to be processed just after the registration, I know it should be available for download then

I registered as a normal user and sent an email to one of my accounts but I never got it. So I guess that's another problem that I have no idea how to fix...

How do I set the payment status to be processed just after the registration?

[Chris10]

Zen Cart only offers downloads as items linked to a completed and approved purchase.

If you wish to allow downloads of other data, without any security protection around them, simply post a direct URL to the download file somewhere in your page content.

This may be a very stupid question but where would I put the link? Do I use ez-pages or a php file or what? I'm still very new to zencart and am still lost on alot of things.

Thank you very much for your help!

[Chris10]

Well, I am not sure how this can be done using Admin but are your customer not getting emails with the download link?
Also, if you can set the payment status to be processed just after the registration, I know it should be available for download then

There is no download link in the emails. I registered to my own site to see exactly what the email said and this is it:

Order Confirmation from faerydae.com

Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 3
Date Ordered: Thursday 22 February, 2007
Detailed Invoice:

Products
------------------------------------------------------
1 x Flower Field Background = $0.00
Downloads ZIP
------------------------------------------------------
Sub-Total: $0.00
Free Shipping: $0.00
Total: $0.00

Billing Address
------------------------------------------------------
United States

Payment Method
------------------------------------------------------
The Zen Cart FREE CHARGE CARD

Used with purchases via Free Charge


-----
This email address was given to us by you or by one of our customers.
If you
feel that you have received this email in error, please send an email
to
chris10 AT faerydae DOT com


-----
Copyright (c) 2007 Zen Cart. Powered by Zen Cart


I have been messing with this for the last 2 or 3 days trying to figure out why no download links are showing up in the emails or in the the customers account page. I can't seem to get anyone to respond to me with actual instructions to make this work. I was so frustrated with all this that I tried to insert paypal "buy now" buttons because I couldn't figure out how to make zencart work, but I can't get those to show up either. Can someone please tell how to make the download links show up somewhere...at this point I don't care if they show up in emails or in the middle of my site as long as they show up so the customers can at least download free products. Or what html file would I edit to make a download link appear right next to free items?

Thank you in advance.

[Ajeh]

The email should have a link to the order in the My Account for the customer ...

In there, the download is available if the Orders Status is set >=2 (Processing) or <= 4 (Updated) ...

The Orders Status is set based on the Payment Module settings ...

If the orders_status is set for immediate download it will also appear on the checkout_success page ...

Make sure in the Attributes Controller that you see the green dot next to the filename ...

The file should be loaded in the /download directory ...

On unix you should have /pub set to 777 and Redirect ON set ...

If Redirect ON does not work for you on a unix server you should check with your hosting company as to why you cannot use symbolic links correctly ...
/pub/.htaccess

#prevent directory browsing -- for security
IndexIgnore */*

  Options +FollowSymLinks -Indexes

[Chris10]

The email should have a link to the order in the My Account for the customer ...

In there, the download is available if the Orders Status is set >=2 (Processing) or <= 4 (Updated) ...

The Orders Status is set based on the Payment Module settings ...

If the orders_status is set for immediate download it will also appear on the checkout_success page ...

Make sure in the Attributes Controller that you see the green dot next to the filename ...

The file should be loaded in the /download directory ...

On unix you should have /pub set to 777 and Redirect ON set ...

If Redirect ON does not work for you on a unix server you should check with your hosting company as to why you cannot use symbolic links correctly ...
/pub/.htaccess

#prevent directory browsing -- for security
IndexIgnore */*

  Options +FollowSymLinks -Indexes

I'm a complete idiot. Apparently the whole time that I've been messing with the attributes controller instead of editing the settings that I already had I was just kept clicking "insert" and was inserting the same settings over and over. But I was able to download a free item. I haven't tested any pay-for items but hopefully I'll be able to get those working too now. Thank you so much for all your help!