Special Instructions or Comments About Your Order

[scottb]

I have a 1.3.6 site that does not include the Special Instructions or Comments About Your Order in the invoice, packing slip, or the confirmation email.

The box is there and I can fill it in.

Could I have turned off the function without knowing it?

[scottb]

It was a false alarm. My client was expecting the special instructions to be on the invoice. They are. They are called delivery instructions.

I should have looked first.

[Ajeh]

Thanks for the update ...

[scottb]

To satisfy the client where do I change the the term "delivery instructions" to "special instructions" in the invoice, packing slip, and email order confirmation?

Assuming "special instructions" and "delivery instructions are one in the same.

[scottb]

The client is correct after further investigation.

The special instructions are not transferred to the invoice, packing slip, or confirmation email.

[Ajeh]

By default ... the comments are not on the invoice or packing_slip ... they are on the orders ...

I will have to see what can be done for the next release for those who want this ... how hard can it be?

[scottb]

That would be nice addition to be able to print the special instructions.

I have a florist client who has had a few complaints because he missed the special instructions.

He receives numerous orders a day and he just prints the invoice and packing slip.

One customer ordered a dozen white roses. The special instructions were eleven white roses and one red rose. The customer was quite upset he received twelve white roses.

[foilman]

Hi All,
I am kind of new to this zencart thing but wondered if anyone has done anything with this possibility of printing comments on invoices? I messed up 2 large orders this past week because I did not see the comments until I went in to change the order to shipped, which was 2 days later because of the weekend! OOPS!!! Would really need to have the comments print on the invoice. I tried making some modifications myself, but I have no clue what I am doing and restored the back up file back :)

Please help :)

Rich Fallon
Foilman.com

[foilman]

Can anyone help with this??

[Ajeh]

This is built into the upcoming v1.3.8 as an option for invoices and packing slips ...