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New Orders Help

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03 Mar 2007, 16:59
#1
mistylynmouth avatar

mistylynmouth

New Zenner

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New Orders Help

Hey,

Right, the problem is that when a customer orders a product and pays for it via paypal etc, I get no notification from MY site, only from paypal stating that the payment went through.

On my admin page under new orders nothing comes up. Also if i click on the customer that brought it - again nothing comes up.

Due to this problem i dont know what item each customer has brought and it's causing a lot of problems.

On a side note - the product number does not decrease when a customer has brought one of them.

Im NOT using the lastest version but the older one.

Hope im not too confusing :P

Thanks a lot,
Samantha
03 Mar 2007, 18:09
#2
ryk avatar

ryk

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Re: New Orders Help

Check your settings in admin > configuration >Email options
03 Mar 2007, 18:14
#4
merlinpa1969 avatar

merlinpa1969

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Re: New Orders Help

you need to look in the WIKI for the paypal settings,
there are a few things that need to be set just right for IPN to work,

1 is that you have to make sure that you are using the default email address for paypal in the paypal module, also you must make sure that they are case equal,
Red red and RED are all different for the IPN