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  1. #1
    Join Date
    Oct 2006
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    10
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    Default "Problem connecting to our database"

    I created a cart for a jeweler (http://www.catherineweitzman.com) and have been more and more frequently running into this :

    Sorry!
    There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you.


    I have tried deleting and reinstalling the database as mention in another thread, but the problem keeps coming back, not every time i browse the cart, but on a regular basis. I have come to the conclusion that I simply need to drop my webhost and transfer the site and database to a new hosting company.

    Does anyone think I am correct or incorrect in my decision to switch hosts?
    Does anyone have any recommendations for new hosting companies and or tips for the transfer process?

    Thanks,
    jesse

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: "Problem connecting to our database"

    That does sound like a re-occurring issue with the MySQL server ...

    Might check with your current hosting site about the problem or look into one of our certified hosting sites ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  3. #3
    Join Date
    Oct 2006
    Posts
    10
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    Default Re: "Problem connecting to our database"

    Yeah it was the MySQL server of my original host. I switched to one of the zen recommended hosts and have been smooth sailing since then.
    j

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: "Problem connecting to our database"

    Thanks for the update ... and very glad to see one of the Certified Hosting sites listed from the Hosting at the top of the screen was able to remedy this problem for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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