Adding Mercury

[godspeed27]

I am going through the setup on this book for a local server but having some problems.

I am on pg 41 and trying to add users to Mercury. I get all of it entered in and press ok, but nothing happens.

Is there a step left out, anyone else have this problem here?

[canopy]

Re-start all the required services in XAMPP. If that does not work, re-start the computer. This problem occurs randomly on computers with different configurations.

[baltimorestreetmods]

Re-start all the required services in XAMPP. If that does not work, re-start the computer. This problem occurs randomly on computers with different configurations.

I have done both of these and have the same problem.... and when I initiated mercury, and sent the test email, I got an error - message not sent. every timeI initiate xampp, I have to manually start mercury.

Anyone have option c?? lol. Any help would be appreciated.

[baltimorestreetmods]

I have done both of these and have the same problem.... and when I initiated mercury, and sent the test email, I got an error - message not sent. every timeI initiate xampp, I have to manually start mercury.

Anyone have option c?? lol. Any help would be appreciated.

I solved one issue - the test is not working bacause no users are listed lol......

Now if I could just figure out why I cannot add anyone...

[baltimorestreetmods]

I solved one issue - the test is not working bacause no users are listed lol......

Now if I could just figure out why I cannot add anyone...

I think I have it figured out...... someone might mention to the author of the manual that they way the book is wirded, it appears that the admin,postmaster and newuser should already be there. I was trying to add these in since they were not, but upon reflection, I think these will be added by thunderbird. (page 41, "creating test eMAil accounts, direction set 3)

The book also mentions doing a test email which cannot work at that phase of setup, since no mail client is set up yet. (at this page of the book, page 38.)

I am not trying to slam the book, it seems very well laid out, just couple hitches...... might have made the same mistake if I had been using for a while and tried to write a book from the persective of a new user.

[canopy]

Apparently, this problem crops up randomly on certain configurations of Windows. In most cases, a restart of XAMPP or the PC after installation is all that is required. However, in other cases, the restart doesn't solve the problem at all ...

This problem might be caused by a corrupted user database within Mercury. I am still working on this issue and have tested it on 3 different PCs running Windows XP SP 2 with no prior XAMPP installed and still have not run into this problem... I am currently waiting for my copy of Windows Vista to be delivered so I can run a test to see if the problem can be reproduced to aid in my analysis.

As for the admin,postmaster and newuser user accounts, they should already be there immediately in Mercury after XAMPP is installed. You shouldn't have to manually add those accounts. These accounts are also not added by Thunderbird.

Thanks for all the feedback. My sincere apologies to those who have encountered this problem.

[craigthetechnophob]

I have the same book by Goh which I would be lost without I never realised there was so much involved. Al was ging well and I was starting to think it was going to be easy then I got stuck at page 41.
I think the problem was that I was trying to use the 'Username' 'Personal Name' and 'password' from page 389 as instructed in the book. Mercury won't accept the usernames though as it wont except usernames over 16 characters long so I left off the @example.com parts of the usernames and they all added fine. I hope this helps.

Quick caution note. I am now stuck on page 45 my thunderbird email accounts added won't work keep getting mail.example server 'username or password incorrect'. Not being a PC expert I am don't know what the problem is, the lines I have followed are so far are: was it because I shortened the username in mercury (which I doubt). Or was it the Configuring Mercury on page 38.Told to Edit /MercuryMail/Mercury.INI with:

myname example.com # Canonical name for this server
and add:
example.com : example.com
But:

There are two mercury.INI files in Mercury mail with almost identical coding in.

I have tried just changing one, then just the other and then both. I still cant send an email in thunderbird from any of my test accounts to the others.

Any help anyone?

Thank you.

[craigthetechnophob]

Being new I didn't know I could post a quick reply, apologies. Godspeed 27 and Canopy re: adding users to mercury I have added a reply post #15 of this thread that may help, and a problem of my own. thanks

[canopy]

Hi Craig, sorry for the errors in the book, I have posted fixes for them on the Book Support Site.

For the .ini files, you should only edit MERCURY.INI and not MERCURY_EXAMPLE.INI.

I see nothing wrong with your configuration so far. But maybe you can check the local domain you have configured is similar to that on pg 37. You may have to restart your PC for the changes to take effect.

Try it and let me know. If that still doesn't help, can you let me know your Windows OS version?

[craigthetechnophob]

Thank you canopy for your quick reply. I will try your suggestions and look at the book support site.

As for the book no apologies needed now I know what is involved I can't believe I even contemplated doing it without the book, I wouldn't have stood a chance. I think it will encourage alot of people like me who are not PC experts to have a go, which is great but will probably mean alot of question answering for you.

I will keep my questions to this thread as requested and apologise for the double post here 15&16 I thought that the quick reply option would insert a post directly beneath the post I selected it from.