Thread: Adding Mercury

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  1. #1
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    Default Re: Adding Mercury

    Thank you canopy for your quick reply. I will try your suggestions and look at the book support site.

    As for the book no apologies needed now I know what is involved I can't believe I even contemplated doing it without the book, I wouldn't have stood a chance. I think it will encourage alot of people like me who are not PC experts to have a go, which is great but will probably mean alot of question answering for you.

    I will keep my questions to this thread as requested and apologise for the double post here 15&16 I thought that the quick reply option would insert a post directly beneath the post I selected it from.

  2. #2
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    Default Re: Adding Mercury

    Hi Canopy

    I have made sure only the Mercury.INI file is the one edited.
    I have checked that my C:\Windows\system32\drivers\etc\hosts has the correct lines added as page 37(it has).
    My test email on page 38 goes OK.
    Actually everything appears Ok until I try to add local users to Thunderbird at the end when asked to add password I get:
    'sending the password did not succeed. Mail server mail.example.com responded:Username or password incorrect'

    I have noticed that I can only use www.example.com in my browser www.localhost.com isn't working and my OS is windows XP version 2002 if that is any help.

    Thank you for your time.

    Craig

  3. #3
    Join Date
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    Default Re: Adding Mercury

    Try this:

    In your Thunderbird program, look up the Account Settings for the mail user with the login problem. You can do this with a right-click on the account and then choosing Properties from the context menu.

    Under Server Settings, make sure the User Name field does not have a domain. For example, it should read storekeeper instead of [email protected].

    PS: "www.localhost.com" won't work, only "localhost" or "www.example.com" will work.
    Goh Koon Hoek, author of "e-Start Your Web Store with Zen Cart".
    Printed book: www.lulu.com/content/10576284
    Electronic book and Errata: www.cucumbermedia.com/store

  4. #4
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    Default Re: Adding Mercury

    Thank you canopy, unfortunatly it was set correctly.
    I have tried adding the accounts again but even though my password is set in mercury to password and all my settings at the end of adding an account read as yours do under the 'Congratulations' screenshot on page 45, I am receiving the same message that the mail server is saying 'username or password incorrect'. Can you think of anything else I can try or is there any more information you need from me?

    Thank you, Craig.

 

 

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