System Setup problems

[nickita]

I've tried installing several times and I've come across two problems first on the system check section

[FONT=Tahoma]Zen Cart™ can work with the "Register Globals" setting on or off. However, having it "off" leaves your system somewhat more secure.[/FONT]

[FONT=Tahoma]If you wish to disable it, and your hosting company won't turn it off for you, you might try adding this to an .htaccess file in the root of your shop (you may have to create the file if you don't already have one):[/FONT]
[FONT=Tahoma]php_value session.use_trans_sid off[/FONT]
[FONT=Tahoma]php_value register_globals off[/FONT]
[FONT=Tahoma]#php_value register_globals off[/FONT]
[FONT=Tahoma]<Files ".ht*">[/FONT]
[FONT=Tahoma]deny from all[/FONT]
[FONT=Tahoma]</Files>[/FONT]
[FONT=Tahoma]or talk to your hosting company for assistance.[/FONT]


[FONT=Tahoma]Running PHP as CGI can be problematic on some Linux/Unix servers.[/FONT]

[FONT=Tahoma]Windows servers, however, "always" run PHP as a cgi module, in which case this warning can be ignored.[/FONT]

[FONT=Tahoma]The red flag warning was RED X [FONT=Tahoma]Server Free Disk Space[/FONT] = -1003.06 GB[/FONT]

I called my hosting admin and he said there are no problems, Their server is so large that the program is getting confused or something like that.

My second problem which is the one I'm faced with presently is when I get to the system setup section where it asks me for my physical & virtual addresses when I press save & continue it bounces me back to the welcome page, over & over again. Any explanations or suggestions?

[nickita]

I've double checked my permissions, which somebody suggested both my config files are set to 777. I'm at a loss and this is really frustrating because without this program I kind get my site up and running.

Anybody with some helpful words would be GREATLY appreciated

[nickita]

Sorry, to everyone for re-posting this problem OVER & OVER again, but I can't seem to get an answer and I've been working on this for almost a week now.

Any suggestions: Re-upload? try another shopping cart? I'm at a loss

[nickita]

Should The Zen-cart file be uploaded in the Public File?? I'm grasping at straws to see where I went wrong....

[Ajeh]

Zen Cart can be loaded in either the root /public_html or in a subdirectory /public_html/catalog ... or any name you would like to use ...

Make sure that you are using a good FTP program to upload to your site the currenct version of Zen Cart from our Download link at the top of your screen ...

What kind of server are you on? unix or windows?

What version of php and MySQL are you using?

[nickita]

I'm on a Unix Server.

I downloaded FileZilla as an FTP

My PHP Ver is: 4.3.8

My SQL version is: 4.0.18 ( I think)

Please any suggestions or help would be appreciated....

[Ajeh]

php 4.3.8 is a tad old ...

php 4.4.4 is the more preferred version ...

I cannot recall if there are or are not issues with that version of php ...

I would try reloading the files in:
/zc_install

Then try loading all of the files the directories except the:
/admin
/zc_install

Then try loading the:
/admin

This is just limiting the upload in thirds to see if this corrects the problem ...

Then close all of your browser sessions, clear your cache and cookies ...

See if it goes better ...

[nickita]

How do I update to a newer PHP? Do I have to change hosting companies?

I'll try those things you suggested and see what happens

[nickita]

Should I go with this hosting company instead? They use a windows based server, and maybe I won't have as many problems?

http://www.gate.com/windows/hosting_plans.htm I'm looking at the Mach 500 package

Do you think this is a good idea?

Is a windows server easier or harder to make the changes to the store or setup the store??

[Ajeh]

I would stick with unix vs windows ...

Ask your current hosting site about an upgrade to php 4.4.4 before you go running off to a new hosting company ...

They may just not have gotten around to upgrading your server yet ...