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  1. #1
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    Default How to disable YourPay LinkPoint confirmation e-mail's?

    Hi! I'm getting 2 confirmation's - 1 from Zen Cart when I successfully checkout with the latest version of the Yourpay/Linkpoint API, but then get 1 from YourPay. Did I miss something? Where do I disable this? It's not in the Yourpay.com Admin Area.

    Thanks

  2. #2
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    Default Re: How to disable YourPay LinkPoint confirmation e-mail's?

    Why would you want to disable the verification that you have gotten paid?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
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    Default Re: How to disable YourPay LinkPoint confirmation e-mail's?

    No, here's what's happening...
    • Customer gets Order Confirmation e-mail from Zen (this is perfect and all I require)
    • THEN, Customer gets e-mail "Order Receipt" from YourPay/LinkPoint
    • It's redundant. I also don't want my gateway e-mailing my Customers.
    Does this clear it up? Thanks :)

    Example redundant e-mail from YourPay/LinkPoint after Checkout:
    Company: MYCOMPANY
    Reference Number: XXXXX-XXXXX-XXX1-XXXXX

    Subtotal: $10.84
    Tax: $0.00
    Shipping: $0.00
    Total: $10.84

    MYCOMPANY

    Thank you for shopping with us.
    Last edited by sem101; 14 Mar 2007 at 11:46 PM.

  4. #4
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    Default Re: How to disable YourPay LinkPoint confirmation e-mail's?

    To answer my own question for other people: The YourPay/LinkPoint API Payment Gateway for Zen-Cart does not have a "do not send LinkPoint confirmation e-mail" option in the Admin. You have to call YourPay/LinkPoint to disable.

  5. #5
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    Default Re: How to disable YourPay LinkPoint confirmation e-mail's?

    Thanks for the info. Was this easy to do with them over the phone? -Jeff

  6. #6
    Join Date
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    Default Re: How to disable YourPay LinkPoint confirmation e-mail's?

    Quote Originally Posted by jtcreate View Post
    Thanks for the info. Was this easy to do with them over the phone? -Jeff
    Yes - call them up. Verify who you are (you'll need the details of your banking information and tax id details etc ... same as what you have on file with them), ask them to turn off the email notifications, and that's it.
    .
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  7. #7
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    Default Re: How to disable YourPay LinkPoint confirmation e-mail's?

    Thank you very much!

 

 

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