HTTP 500 on secure pages? FASTHOSTS hosting

[EFEET]

Thank you very much for your replies, it has got me going in the right direction.

I have spoke to my hosting site over the past few days and they say this:

The SSL space and your nomal webspace are handle completely independently. They are on completely different servers.

and

You should only need to install the secure payment pages on the SSL server, I would advise contacting the developers with regrds to configuring this.

I hope this makes sence. Please can you help advise on what files should be dropped into the SSL space so that I am not always directed to the install pages of the site content?

Thanks again.

[EFEET]

I have asked Fasthosts about installing zen cart in the SSL space and what physical path to use, there response is below:

I am afraid that since the SSL space is on a different server, you will not be able to use the physical path from your webspace. You will have to use https:// references to the files in the SSL space. Most shopping cart software provides an option for the URL to the secure space. If your cart does not do it this way, and requires a physical path to access it, then it may well not work without modification.

Please help, any suggestions would be much appreciated.
Thanks

[Ajeh]

If your server is setup right and uses symbolic links for the secure and non-secure properly this is not a problem ...

If you could post, from the server ... without your username and password ... the file:
/includes/configure.php

we could check to see if you have any errors in your configuration ...

[EFEET]

Thanks for your help again, my /includes/configure.php file is posted below.
Please note that the secure foldername has changed from hannah to vienna.

define('HTTP_SERVER', 'http://www.elitefeetrunning.co.uk');
define('HTTPS_SERVER', 'https://vault2.secured-url.com/vienna');
// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'true');
// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');
define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');
define('DIR_WS_PHPBB', '/');
// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '//nas34ent/domains/e/elitefeetrunning.co.uk/user/htdocs/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');


Hope you can find a possible fix. thx

[Ajeh]

Are you sure this is the correct path?
define('DIR_FS_CATALOG', '//nas34ent/domains/e/elitefeetrunning.co.uk/user/htdocs/');

And do you have 2 directories for secure and non-secure and if so, does the secure directory contain a copy of all files?

[EFEET]

define('DIR_FS_CATALOG', '//nas34ent/domains/e/elitefeetrunning.co.uk/user/htdocs/');

This is the Web Site Path that Fasthosts has given me. Does this not look right to you?

I do have 2 directories, one non-secure and one secure and yes the secure directory does contain a copy of all the files.