Double click problem

[Kim]

I use Google Analytics and the Analytics server has been slow recently, which seems to be making customers panic and press the submit button a second time.

A slow page change will cause folks to become impatient and click multiple times. You may want to add a warning to the page to only click once and to wait.

[paulm]

A slow page change will cause folks to become impatient and click multiple times. You may want to add a warning to the page to only click once and to wait.

Does this mean that there is no js double click prevention built in after all? I thought 1.3.6 and newer Zen Cart versions included some js code to prevent double clicks. But I know little about js, so I may very well be wrong.

[wapnoj]

Anyone found a simple solution for this issue? I am using 1.3.7 and all Java script is where it is supposed to be, but if a customer clicks more than once multiple orders can be created. This however can not be duplicated in FireFox. In IE7 I can easily duplicate the problem. The current submitonce code does nothing to stop the issue in IE7.

Thanks

[paulm]

What did the trick for me was to store the sessions as files (i.s.o. in the database). On shared servers this is not recommended though.

I started a topic about my findings here: http://www.zen-cart.com/forum/showthread.php?t=82029

hth

[hrm]

We are having the same problem and it is a shared server, unfortunately. I'd really like some advice about the java option.

I have switched from a graphic button to a submit button as suggested but I'm lost when it comes to Java. I tried one solution that I found, but, although the button was disabled onclick, nothing was submitted.

I also found a php suggestion in a Java forum (go figure) and here is my code for the submit button after applying this method:

<input type="submit" name="btn_submit" id="btn_submit" value="Confirm Order" <?php if (isset($_POST['act'])) echo ' disabled="disabled"' ?>/>

This seems to submit and process just fine in IE7 and Firefox; however, in IE I get an "error on page" message at the bottom while it is processing.

Any ideas? I feel I'm getting really close. Thanks.

[jeffmic]

Is there any more advice on this situation with double clicks?
I have all the proper code installed and also my javascript timeout is set to many MINUTES and still some customers double charge their orders.

After reading this, I can only image that it's IE7
I can't test this as I only use Macs here

[DrByte]

If the customer's browser is an AOL browser that has javascript support disabled, then there's nothing you can do about the double-click problem other than to give them great big warnings in big letters next to the submit button.