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  1. #1
    Join Date
    Mar 2007
    Location
    Cornwall - uk
    Posts
    464
    Plugin Contributions
    0

    Default HELP!!!! Cannot get into admin

    Im unable log into admin, and if i go to the shop i have noticed that some of the side boxes are missing and if i keep refreshing the page sometimes they reappear, and also the bottom of the page is missing where it should say powered by zen cart. any ideas on how i can overcome this problem. Im using 1.3.5

  2. #2
    Join Date
    Jan 2006
    Location
    Toronto, Ontario, Canada
    Posts
    183
    Plugin Contributions
    3

    Default Re: HELP!!!! Cannot get into admin

    maybe some more information to start please. was this a fresh install ? Could you get into the admin before ? was powered by ZC there before ? Do you have a URL we can look at ?
    Ahmad Rahman
    TRUST IT | web site design and development
    mobile: 416.828.0224 | email: [email protected]
    www.trustit.ca

    For IT solutions how you want IT, when you want IT, TRUST IT.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: HELP!!!! Cannot get into admin

    NOTE: upgrading to v1.3.7 would be a good idea ...

    1 you appear to have bad, missing or otherwise corrupt files

    2 there are numerous bugs in v1.3.5 that you really do not want to have your site setup in that version

    NOTE: also get the current PayPal patch for v1.3.7 at:
    http://www.zen-cart.com/forum/showthread.php?t=56216
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  4. #4
    Join Date
    Mar 2007
    Location
    Cornwall - uk
    Posts
    464
    Plugin Contributions
    0

    Default Re: HELP!!!! Cannot get into admin

    HI Thanks for the responses, the url is www.bodykitsonline.co.uk/shop. I think it was a fresh install, the company that hosts my site installed it for me when I transfered my domain names to them. Yes I could get into admin, and yes the powered by zc was at the bottom,

    I thought I may have had corrupt files,how can I upgrade to 1.3.7 without accessing admin, and after I have upgraded, do you think this would cure my problem, and would let me get back into admin, to continue building the site.

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: HELP!!!! Cannot get into admin

    Looking at your site you definitely have errors or bad files ...

    Other than products, have you made any changes to your site?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Mar 2007
    Location
    Cornwall - uk
    Posts
    464
    Plugin Contributions
    0

    Default Re: HELP!!!! Cannot get into admin

    Hi, no i havent made any changes, i dont know how to access the files to change them, which is why it still has all the zc adverts and welcome messages still in place. How can I replace the errors/missing files?

 

 

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