Urgent help requested making store live!

[gourmets]

Unfortunately I didnt install the IH mod and Im having a hard time getting ahold of the person who did. The IH was working fine when my store was behind closed doors in the cart/ folder, but now that I moved it, it wont work. Is there a file contained within the IH mod files that is holding onto that cart/ folder? I read through the IH documentation and it looks as if the files are in the right place (custom template) and the permissions are set properly, so I cant seem to figure out why it worked in the cart/ folder but not the main site public_html folder. The errors are still calling the cart/ folder, but I dont know why!

[schoolboy]

At what point does the error occur? IE: what are you doing that causes the error to pop up?

It may be a corrupted IH file - corruption sometimes occurs when you move files, and you only need one small error in PHP for it to refuse to co-operate!

Your problem file looks to be: bmz_gif_info.class.php

[gourmets]

I cant get to anything since I moved my cart folder to my main public_html folder to make the site live.

I changed the session directory in admin, then I moved the entire contents of the cart directory up to my public_html directory, then I went in and manually changed the includes/configure.php and the admin/includes/configure.php files to remove all the cart/ references. When I went to try out the site at www.gourmetshoppe.net/index.php I got the error. I cant even access www.gourmetshoppe.net/admin

I looked through that file to see if there were any extra lines or something below the last } but there isnt and the contents of the file is not much, so I dont see how it could be a problem. This is the contents of that file:

<?php
/**
* gif_info.php
* gif-info class for transparency stuff
*
* @version $Id: bmz_gif_info.class.php,v 1.2 2006/04/11 22:00:55 tim Exp $
*/
class gifinfo
{
var $m_transparentRed;
var $m_transparentGreen;
var $m_transparentBlue;
var $m_signature;
var $m_version;
var $m_width;
var $m_height;
var $m_colorFlag;
var $m_backgroundIndex;


function gifinfo($filename)
{
$fp = fopen($filename,"rb");
$result = fread($fp,13);
$this->m_signature = substr($result,0,3);
$this->m_version = substr($result,3,3);
$this->m_width = ord(substr($result,6,1)) + ord(substr($result,7,1)) * 256;
$this->m_height = ord(substr($result,8,1)) + ord(substr($result,9,1)) * 256;
$this->m_colorFlag = ord(substr($result,10,1)) >> 7;
$this->m_background = ord(substr($result,11));

if($this->m_colorFlag)
{
$tableSizeNeeded = ($this->m_background + 1) * 3;
$result = fread($fp,$tableSizeNeeded);
$this->m_transparentRed = ord(substr($result,$this->m_background * 3,1));
$this->m_transparentGreen = ord(substr($result,$this->m_background * 3 + 1,1));
$this->m_transparentBlue = ord(substr($result,$this->m_background * 3 + 2,1));
}
fclose($fp);
}
}

For some reason, it looks like that file is still trying to be read through the cart/ directory which doenst exist anymore since I moved all the contents to the main directory and deleted that folder. I just cant figure out where it is calling that folder at.

[schoolboy]

Do you still have a COPY of the webshop in the /cart/ directory - or did you MOVE it?

[gourmets]

I just moved all contents into the public_html directory. I did make a backup of the entire home directory though a few days ago. I backed it up though my hosts cpanel and its a .gz file. Do I just need to rewrite all of the files? Do I need to put everything back in a new cart folder? Im unsure as to what I need to do here, or why I need to do it.

[schoolboy]

Looks like you'll have to get rid of IH, then re-install it later when the cart is working properly.

Try this:

1. Download a zip of the IH mod, unpack it and store it in a folder on your hard drive.

2. I presume you have a copy of the zen cart files on your hard drive?

3. Look at the files in the unzipped copy of IH, and see what core files it over-writes (ie: what original zencart files did it over-write - I think you may find a couple of "header.php" files affected and possibly a few others.

In any event... make a list of all core zen files (and their folders) that IH over-writes when it is uploaded.

USE WINMERGE for this task - it's so much easier.

4. When you KNOW all the files (and folders) that IH uses or has over-written, REMOVE these from your server, and get rid of the BZM cache folder as well and any other js files etc. (IE: delete all files that relate to IH - even those core files it over-wrote)

5. REPLACE all core files that IH overwrote with their original files (of the same version) into the correct directories.

This ought to kick your shop back into life.

PS: doing the above may affect some over-rides you may have configured, in which case you need to ensure that any php files you delete that have been modified for other effects, are examined for these changes.

Some files can be left on the server - I often re-name them like: "header.php" to "old_header.txt". In this way you still have the original, but it does not influence any site behaviour.

[schoolboy]

This could be a database issue too...

There may be a reference in the database that IH creates, and it's currently pointing the the "cart" path.

Can you get into your dbase through phpmyadmin?

In the meantime, I'll look on my dbase and see if there is a reference.

HOLD BACK with the DELETE IH I describe above

[Brent]

schoolboy, is it worth trying the Fix Cache Key contrib?