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  1. #11
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Urgent help requested making store live!

    Also check your database configuration table for the configuration_key:
    SESSION_WRITE_DIRECTORY

    Make sure that the path is correct ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  2. #12
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Urgent help requested making store live!

    NOTE: makes sure that the two files on the server for:
    /includes/configure.php
    /admin/includes/configure.php

    really contain the right path for the root ...

    Files that were set to 444 cannot be overwritten and must be changed to 644 to overwrite with new files ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #13
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,269
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    3

    Default Re: Urgent help requested making store live!

    Yeah... try the fix cache first ! good suggestion.

    Linda also shows where the path could be incorrectly stated in the dbase.

    If this fails, remove IH as indicated above.
    20 years a Zencart User

  4. #14
    Join Date
    Jan 2007
    Posts
    61
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    0

    Default Re: Urgent help requested making store live!

    Thanks for all of the suggestions thus far. I tried to find my way around phpmyadmin, but dont know what Im doing, so I decided not to mess with it before I screw something up even more.
    I then installed fix_cache_key.php and uploaded it to my server, but whenever I tried to access the file, I get the same error, so it wont even let me try to fix the problem with that.
    I am really leery about completely removing IH because of the difference in files and/or having to re-edit things since my site is heavily customized, not knowing what Im doing, plus the problem with having to reinstall it later on. I didnt install it in the first place and would have to pay someone to do it for me again. I'm going to try some more to continue to get ahold of the programmer that helped me, but in the meantime, if anyone could walk me through phpmyadmin, or thinks up any other suggestions, please continue to post.
    I will post a follow-up once it gets fixed as to what the problem was. Thanks

  5. #15
    Join Date
    Jun 2005
    Location
    Cumbria, UK
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    10,269
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    Default Re: Urgent help requested making store live!

    Did you RUN the fix_cache_key.php file ?

    Type the URL to your store, then after the final slash, type in fix_cache_key.php

    Here are the INSTRUCTIONS that are written into that file by DrByte:-

    * This utility is used to reset your "SESSION_WRITE_DIRECTORY" key after switching servers.
    *
    * 1. Make sure the DIR_FS_SQL_CACHE setting is correct in your /includes/configure.php file.
    * 2. Copy this file to the folder where "index.php" exists for your Zen Cart site
    * 3. Run it
    * 4. The cache setting from your configure.php file will be displayed, followed by
    * the cache setting from your database.
    * If they match, it will say "No changes required."
    * If they do not match, it will synchronize the database to match the configure.php setting.
    * 5. VERY IMPORTANT .... WHEN DONE, DELETE THIS FILE FROM YOUR SERVER!!!!!!!!!!!
    * If you don't delete it (or at least rename it to something very obscure), then you run the
    * risk of somebody using it to find out information about your server configuration, which
    * could compromise your site's security. Thus, deleting this file when finished is the best approach.
    */

    Remember to REMOVE this file from your server when the file has run.
    20 years a Zencart User

  6. #16
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
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    Default Re: Urgent help requested making store live!

    We seem to have addressed this...

    ...looks like corrupted php files were to blame.
    20 years a Zencart User

 

 
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