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  1. #1
    Join Date
    Feb 2007
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    Default I've lost all the products.

    Honestly can't remember what version I upgraded from. All I know is that after the upgrade to 1.3.7 none of the products comes up on the site. they are all in the db. They all point to correct category. They all have images. But none turn up on the site.

    Site is showing the categories though but not with any category images.

    I did upgrade the db at the same time.

    Has anyone else had this problem and how did you solve it?

    Cheers and thanks in advance
    tincan

  2. #2
    Join Date
    Jun 2005
    Location
    Cumbria, UK
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    Default Re: I've lost all the products.

    Quote Originally Posted by tincan View Post
    Honestly can't remember what version I upgraded from. All I know is that after the upgrade to 1.3.7 none of the products comes up on the site. they are all in the db. They all point to correct category. They all have images. But none turn up on the site.

    Site is showing the categories though but not with any category images.

    I did upgrade the db at the same time.

    Has anyone else had this problem and how did you solve it?

    Cheers and thanks in advance
    tincan
    Check the PATH settings in your INCLUDES/CONFIGURE.PHP and ADMIN/INCLUDES?CONFIGURE.PHP
    20 years a Zencart User

  3. #3
    Join Date
    Feb 2007
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    Default Re: I've lost all the products.

    Quote Originally Posted by schoolboy View Post
    Check the PATH settings in your INCLUDES/CONFIGURE.PHP and ADMIN/INCLUDES?CONFIGURE.PHP

    What am I looking for? What I can see - everything is correct.

  4. #4
    Join Date
    May 2006
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    Japan
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    326
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    Default Re: I've lost all the products.

    You could drop the new database and then upload the old database and it will tell you what version you came from, then try an upgrade again on that.
    Skin Evolution.
    Lynda.com,its a great place to learn.
    Camelot Hosting,it's where my site calls home!

    E-Start your Zen-Cart,KH is the Man, Thanks for all the hard work!

  5. #5
    Join Date
    Feb 2007
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    Default Re: I've lost all the products.

    Quote Originally Posted by godspeed27 View Post
    You could drop the new database and then upload the old database and it will tell you what version you came from, then try an upgrade again on that.

    I've tried that as well and that didn't help either.

    All the categories are there. All the customers too. Products are in the database but they won't show up on the page. Going to the page it only says that the categories have no products.

    They don't even exist in admin.

    Forgt to mention that the site is also on a new server with latest mysql, PHP, Apache etc.

  6. #6
    Join Date
    May 2006
    Location
    Japan
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    Default Re: I've lost all the products.

    latest mysql, PHP, Apache

    I wonder if thats your problem, pm me and you could send me your database and I could try it out on my server and see how it goes, if you want. Don't post a link to it or anything as it has customer info in it.
    Skin Evolution.
    Lynda.com,its a great place to learn.
    Camelot Hosting,it's where my site calls home!

    E-Start your Zen-Cart,KH is the Man, Thanks for all the hard work!

 

 

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