Order Delete / Invoice Question

[gabbytwin]

is there a way of cancelling the order, but keeping it there for reference but having the products put ack into stock, seems that we have had a spat of orders that have not been paid for or look like they will ever be paid,
Thanks

[paulssports]

There is a way to both utilize and customize your order status titles. From the Admin Panel go to "Localization" then "Orders Status". You can then edit or delete any existing order status titles that are listed or add (insert) new ones. I currently use:

Shipped- for items shipped and order closed
Order Update- when I want to add a comment but not close the order.
Back Ordered- for backorders
Order Cancelled- for cancelled orders

Once you update your orders with one of the order status remarks, that's what shows up on your customer order list, so you can easily see at a glance the status of all your orders.

[gabbytwin]

I already do this, but what I am after is a way to have the products returned to stock without deleting the order.

This way I can have the products relisted( most are one of a kind) and also keep tabs on cancelled orders and customers who do this etc.

[paulssports]

I already do this, but what I am after is a way to have the products returned to stock without deleting the order.

This way I can have the products relisted( most are one of a kind) and also keep tabs on cancelled orders and customers who do this etc.

Sorry I misunderstood. The only way I know of doing this is to do it manually, going back into the item itself and adding it back in.

[DrByte]

Yes, at the present time, that is how it has to be done.

[thoseguys26]

manually

[yellow1912]

If you install the Super order mod, you can CANCEL order without deleting it.

[rexus]

hi all, thank God for this thread eventhough Zen Cart don't have a cancel order function.
I actually need a module where the customer can do the order cancellation as well and of cource from the admin sides, create the a cancellation report or even update the product which is being cancelled and add them back to the inventory.

[vega7]

If you install the Super order mod, you can CANCEL order without deleting it.

Where do you get this Super Order Mod and how do you install it?

[Webskipper]

Any updates on this?