This transaction cannot be accepted (AIM)

[sammybotz]

I am getting this error message when trying to pay by credit card for $1.00 to see if my new installation works.

This transaction cannot be accepted. - Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance.

I am using a secure domain and configured the 2 configure.php files to enable ssl. I setup authorize.net_AIM in production mode and am using the same login id and transaction key as my other company thats been working with modernbill for 2 years.

Please give me some kind of hint as I am all out of ideas.

Thanks very much

[DrByte]

You need to talk to the support folks at authorize.net to get them to tell you why the transaction is being rejected.
Common causes of rejected transactions are:
- incorrectly/incompletely linked bank account with authnet account
- submission of a type of credit card not currently activated with authnet or your bank
- etc

[sammybotz]

Thanks very much for the quick response.

Problem is I am using the same information as my 2 year old business which is working fine using authorize.net.

I used a debit card and a credit card of mine and both get the same error. I even get the same error in test mode.

Is there any possible way it could be something completely different?


Thanks again

[DrByte]

What are your transaction delimiter settings in your authnet account (on their website)?

[DrByte]

Also, try going to your Admin->Modules->Payment->AuthnetAIM .... select "Debug Mode" and set it to Email or Log File.

Then test a transaction. The communication log will be emailed to your Store Owner Email Address, or the log file will show up in your /cache folder (if it's writable).
Then post the log details here (the logs do not contain CC numbers).

[sammybotz]

I cant find anything that says transaction delimter settings on the authorize.net website secure area I log into under settings. Sorry.

Below is the result of the debug after transaction. I X'd out the personal information. Thank you


Mar-29-2007 01:36:00
=================================

Response Code: Array
(
[0] => 3
)
Array
(
[0] => This transaction cannot be accepted.
)
Sending to Authorizenet: Array
(
[x_login] => *******
[x_tran_key] => *******
[x_relay_response] => FALSE
[x_delim_data] => TRUE
[x_version] => 3.1
[x_type] => AUTH_CAPTURE
[x_method] => CC
[x_amount] => 1.00
[x_card_num] => *******XXXX
[x_exp_date] => XXXX
[x_card_code] => *******
[x_email_customer] => FALSE
[x_email_merchant] => FALSE
[x_cust_id] => 1
[x_invoice_num] => 1
[x_first_name] => XXXXXX
[x_last_name] => XXXXXXX
[x_company] =>
[x_address] => XXXXXXXXXXX
[x_city] => XXXXXXXXX
[x_state] => XXXXXXXXXX
[x_zip] => XXXXXXXXXX
[x_country] => United States
[x_phone] => XXX-XXX-XXXX
[x_email] => [email protected]
[x_ship_to_first_name] => XXXXXXXX
[x_ship_to_last_name] => XXXXXX
[x_ship_to_address] => XXXXXXXXXX
[x_ship_to_city] => XXXXXXX
[x_ship_to_state] => XXXXXXXX
[x_ship_to_zip] => XXXXX
[x_ship_to_country] => United States
[x_description] => Achilles(qty: 1)
[Date] => March 29, 2007, 1:36 am
[IP] => XX.XX.XXX.XXX
[Session] => XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
[url] => https://secure.authorize.net/gateway/transact.dll
)


Result: Array
(
[0] => 3
[1] => 1
[2] => 103
[3] => This transaction cannot be accepted.
[4] =>
[5] => P
[6] => 0
[7] =>
[8] =>
[9] => 1.00
[10] => CC
[11] => auth_capture
[12] =>
[13] =>
[14] =>
[15] =>
[16] =>
[17] =>
[18] =>
[19] =>
[20] =>
[21] =>
[22] =>
[23] =>
[24] =>
[25] =>
[26] =>
[27] =>
[28] =>
[29] =>
[30] =>
[31] =>
[32] =>
[33] =>
[34] =>
[35] =>
[36] =>
[37] => XXXXXXXXXXXXXXXXXXXXXXXXXXXX
[38] =>
[39] =>
[40] =>
[41] =>
[42] =>
[43] =>
[44] =>
[45] =>
[46] =>
[47] =>
[48] =>
[49] =>
[50] =>
[51] =>
[52] =>
[53] =>
[54] =>
[55] =>
[56] =>
[57] =>
[58] =>
[59] =>
[60] =>
[61] =>
[62] =>
[63] =>
[64] =>
[65] =>
[66] =>
[67] =>
[68] => March 29 2007 1:36 am
[69] => XX.XXX.XXX.XXX
[70] => XXXXXXXXXXXXXXXXXXXXXXXX
)


CURL info: Array
(
[url] => https://secure.authorize.net/gateway/transact.dll
[content_type] => text/html
[http_code] => 200
[header_size] => 359
[request_size] => 955
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0.342538
[namelookup_time] => 0.000669
[connect_time] => 0.075978
[pretransfer_time] => 0.25159
[size_upload] => 0
[size_download] => 230
[speed_download] => 671
[speed_upload] => 0
[download_content_length] => 230
[upload_content_length] => 0
[starttransfer_time] => 0.342511
[redirect_time] => 0
)

[DrByte]

I was able to look up the error code:
The authorize.net AIM programming guide describes error code 103 as:

"Transaction cannot be accepted."
and
"A valid fingerprint, transaction key, or password is required for this transaction."

Can you double-check that the transaction key you entered is truly correct, and doesn't contain leading or trailing spaces, etc?