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  1. #1
    Join Date
    Mar 2007
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    Default Re: Linkpoint error - cannot connect

    Looks like I got the wrong download for linkpoint. I have no URL space or debug option.

    Can you please give me the link for the correct linkpoint contribution?

    The one I have now is:
    http://www.zen-cart.com/index.php?ma...roducts_id=179


    Thank you very much for all your help.

  2. #2
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    Default Re: Linkpoint error - cannot connect

    Communications Check Mode
    Do not enable this unless asked to by tech support. This advanced programmer testing mode will display large amounts of communication information on your checkout pages, and will prevent successful checkouts.

    Thank you

  3. #3
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    Default Re: Linkpoint error - cannot connect

    i uninstalled the linkpoint module via the admin section. i removed the entire /includes/modules folder via ftp. i uploaded a new one and installed the module via the admin section. i tried it and got this error:

    server responds: unable to use client certificate (no key found or wrong pass phrase?) ErrNo:58 server responds: FAILURECould not connect.
    Warning: Cannot modify header information - headers already sent by (output started at /home/XXXXXXXX/public_html/zencart/includes/modules/payment/linkpoint_api/class.linkpoint_api.php:178) in /home/XXXXXXXX/public_html/zencart/includes/functions/functions_general.php on line 44


    thank you

  4. #4
    Join Date
    Mar 2004
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    Default Re: Linkpoint error - cannot connect

    you need to upload your PEM file
    Zen cart PCI compliant Hosting

  5. #5
    Join Date
    Jan 2004
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    Default Re: Linkpoint error - cannot connect

    I agree with merlin about the PEM file. If you don't have one or it contains invalid data or is not readable, you'll have problems.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Feb 2006
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    Tampa Bay, Florida
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    Default Re: Linkpoint error - cannot connect

    Sammy, did you put a PEM file in includes/modules/payment/linkpoint_api?
    And does the filename match the number you entered in admin->Modules->Payment->LinkPoint
    for the Merchant ID?
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  7. #7
    Join Date
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    Default Re: Linkpoint error - cannot connect

    Thanks to everybody for their responses to this thread, I appreciate it.

    swguy, I think your on to something. For some reason I was using a different number for the pem file. Now I entered the merchant id number.pem, which is in the admin section of the linkpoint module and I get a different error now:

    SGS-020005: Error (Merchant config file is missing, empty or cannot be read). Your card has been declined. Please re-enter your card information, try another card, or contact the store owner for assistance.


    server responds: ErrNo:0 server responds: SGS-020005: Error (Merchant config file is missing, empty or cannot be read).
    Warning: Cannot modify header information - headers already sent by (output started at /home/XXXXXXXX/public_html/zencart/includes/modules/payment/linkpoint_api/class.linkpoint_api.php:178) in /home/XXXXXXXX/public_html/zencart/includes/functions/functions_general.php on line 44


    THank you

  8. #8
    Join Date
    Jan 2004
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    Default Re: Linkpoint error - cannot connect

    Quote Originally Posted by sammybotz View Post
    Looks like I got the wrong download for linkpoint. I have no URL space or debug option.

    Can you please give me the link for the correct linkpoint contribution?

    The one I have now is:
    http://www.zen-cart.com/index.php?ma...roducts_id=179


    Thank you very much for all your help.
    The downloadable contribution is not the latest code.

    The latest version with usable debug support is built-in to v1.3.7, and is not published as a separate contribution.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
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    Default Re: Linkpoint error - cannot connect

    Sammy, the way to move forward might be for you to just install a scratch 1.3.7 cart with the demo products just for the purposes of debugging this problem. Then once you know LinkPoint works with 1.3.7, all you'll need to do is the upgrade from your current version and you'll be done.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  10. #10
    Join Date
    Mar 2007
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    Default Re: Linkpoint error - cannot connect

    i deleted the contribution and put back the original 1.3.7. files i had initially since i am using 1.3.7

    below is the error message:

    server responds: unable to use client certificate (no key found or wrong pass phrase?) ErrNo:58 server responds: FAILURECould not connect.
    Warning: Cannot modify header information - headers already sent by (output started at /home/XXXXXXXX/public_html/zencart/includes/modules/payment/linkpoint_api/class.linkpoint_api.php:178) in /home/XXXXXXXX/public_html/zencart/includes/functions/functions_general.php on line 44


    Thank you

 

 
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