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  1. #1
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    Default Re: Linkpoint error - cannot connect

    Communications Check Mode
    Do not enable this unless asked to by tech support. This advanced programmer testing mode will display large amounts of communication information on your checkout pages, and will prevent successful checkouts.

    Thank you

  2. #2
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    Default Re: Linkpoint error - cannot connect

    i uninstalled the linkpoint module via the admin section. i removed the entire /includes/modules folder via ftp. i uploaded a new one and installed the module via the admin section. i tried it and got this error:

    server responds: unable to use client certificate (no key found or wrong pass phrase?) ErrNo:58 server responds: FAILURECould not connect.
    Warning: Cannot modify header information - headers already sent by (output started at /home/XXXXXXXX/public_html/zencart/includes/modules/payment/linkpoint_api/class.linkpoint_api.php:178) in /home/XXXXXXXX/public_html/zencart/includes/functions/functions_general.php on line 44


    thank you

  3. #3
    Join Date
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    Default Re: Linkpoint error - cannot connect

    you need to upload your PEM file
    Zen cart PCI compliant Hosting

  4. #4
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    Default Re: Linkpoint error - cannot connect

    I agree with merlin about the PEM file. If you don't have one or it contains invalid data or is not readable, you'll have problems.
    .

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  5. #5
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    Feb 2006
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    Default Re: Linkpoint error - cannot connect

    Sammy, did you put a PEM file in includes/modules/payment/linkpoint_api?
    And does the filename match the number you entered in admin->Modules->Payment->LinkPoint
    for the Merchant ID?
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  6. #6
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    Default Re: Linkpoint error - cannot connect

    Thanks to everybody for their responses to this thread, I appreciate it.

    swguy, I think your on to something. For some reason I was using a different number for the pem file. Now I entered the merchant id number.pem, which is in the admin section of the linkpoint module and I get a different error now:

    SGS-020005: Error (Merchant config file is missing, empty or cannot be read). Your card has been declined. Please re-enter your card information, try another card, or contact the store owner for assistance.


    server responds: ErrNo:0 server responds: SGS-020005: Error (Merchant config file is missing, empty or cannot be read).
    Warning: Cannot modify header information - headers already sent by (output started at /home/XXXXXXXX/public_html/zencart/includes/modules/payment/linkpoint_api/class.linkpoint_api.php:178) in /home/XXXXXXXX/public_html/zencart/includes/functions/functions_general.php on line 44


    THank you

  7. #7
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    Default Re: Linkpoint error - cannot connect

    I think you want simply the merchant number in that field (e.g. 123456). Try that.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 

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