Linkpoint error - cannot connect

[DrByte]

Glad it's working ;)

[anesupport]

Am getting the same error and have double-checked - filename (1234567890.pem) and the store number (1234567890) match, .htaccess is removed, and permissions are 775.

Am using Linkpoint's staging server without an SSL certificate applied in Zen-Cart. Can the lack of an SSL certificate cause this error?

[DrByte]

There are a few different errors discussed in this very old thread which relates to older versions of Zen Cart.

How about starting with telling which version you're using, and what exact error message *you* are getting?
And why are you fussing about with the staging server? ZC doesn't allow for end-user activation of the staging server, since that's intented for programmer use, not storeowners.

[anesupport]

Dr. Byte,

Thanks for replying. Here is the info:

Zen-Cart 1.3.9h

Error SGS-020005: Error (Merchant config file is missing, empty or cannot be read).

Not sure what you mean by "end-user activation of the staging server". Am a sysadmin tasked with testing credit cards & linkpoint functionality on a new ZC install for a customer.

Reading your post, I guess I was wrong that the quickest way to test credit cards & linkpoint functionality without paying linkpoint immediately is to setup a quick staging server account.

If Zen-Cart doesn't support the staging server account then we'll have to wait for the customer to signup for a linkpoint account through their bank before we can test if transactions actually work in Zen-Cart.


(BTW, this thread is one of the top 5 hits on google for the error mentioned above. Should people not respond to old threads? Is it better to start a new thread when good info about this error has already been posted by yourself and others in this one? Thanks for any clarification.)