Database or template issue?

[steve4820]

Our forum suddenly (today) was unable to load the main template -- i.e., it came up with no formatting, like with no html. SiteGround support changed something unspecified (couldn't get them to tell me what it was) and the template loaded but without any of the template overrides in place, so it looked like the unmodified thing you get when first installing 1.3.x. We use overrides in "our site" folders with a custom css file, which has been working just fine for months.

I uploaded new files and now get this error. I have no idea why?

"Fatal error: Call to a member function sql_cache_exists() on a non-object in /home/metalboa/public_html/ZenCart/includes/classes/db/mysql/query_factory.php on line 105"

Can anyone give me a clue? We're current with 1.3.7, and the updated store was working fine before this.

[steve4820]

BTW, this is the line in query_factory.php the error is referring to:

if ( $zf_cache AND $zc_cache->sql_cache_exists($zf_sql) AND !$zc_cache->sql_cache_is_expired($zf_sql, $zf_cachetime) ) {

Store is down -- any help appreciated.

Thanks

[DrByte]

Need to narrow down "where" this is coming from ...
1. where on the screen is the error appearing?
2. can you post a copy of View Source from the browser?
3. what mods are installed on your site?
4. if you switch to Classic template, do the problems remain?
5. what is your PHP version? (see Admin->Version Info)
6. what is your MySQL version?

[steve4820]

The error message appears at the top of the screen, which is otherwise blank.

View source gives exactly the same, with some added html codes.

Mods: cc_accept v1.2, first_last_name_required, better categories, about_us_page 1.3, paypal wwp update Mar 20.

Switching templates has no effect.

ZenCart 1.3.7
PHP 5.0.5
MySQL 4.1.21

Thanks,
Steve

[steve4820]

Re the previous, the site is now working after having been completely restored from a backup. No idea why it began malfunctioning, although I'm a bit suspicious that an event occurred on our webhost's shared server that may have resulted in files being corrupted. But, as I say, that's only a guess.

[steve4820]

And a belated thank you for your help.
S

[zas]

was there ever an answer here because I have the same problem, and seems others do too

[sopretty]

Yes:

the site is now working after having been completely restored from a backup

Sadly, my backups went missing in all of this. I had installed the back up contribution and used it all the time but it has vanished. Of course, I only had it in the Admin, I have never downloaded any of them to my pc. Let that be a lesson to everyone - backup backup backup... and save to somewhere other than just the Admin lest your host undo all your good intentions.

[graper]

Dr Byte,

I am also having this issue, but I am only having this issue when using the single_sidebox contribution that is found in the downloads area.

I am attempting to use the single sidebox with Drupal and am trying to get a sidebox from Zen-Cart into a block in Drupal, to have a more seamless look between Zen-Cart and Drupal.

I also changed the cache type from none to database. Haven't tried File yet.

The error messages makes me believe that the $zc_cache object is not being instanced or created properly while using the single_sidebox inside of Drupal, which Drupal uses the php eval function to encapsulate all php code that is entered via submitted pages that are marked as php pages.

I know that it works standalone as I made a file to check it, but I was wondering if you might be able to point me in the right direction on getting it to work with Drupal, and get rid of this message. If we need to start a new thread, let me know. I'm tempted to just make new code to pull the information out of the zen db, but then I'd also have to include the define pages for ZC variables, which I don't want to do.

any help you can provide would be great

[DrByte]

I suspect it may be a clash of variable names between applications, in which case you'll have to get very creative in how you rewrite things to use alternate variable names.