Store - FATAL ERROR?

[ehdesign]

I had a functioning store. But it just stopped working. HEre is the error I receive:

Fatal error: require() [function.require]: Failed opening required '' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/touchpla/public_html/store/includes/templates/template_default/templates/tpl_index_default.php on line 39

Here is the line referred to on line 39:

<div id="indexDefaultMainContent" class="content"><?php require($define_page); ?></div>


When I take the store DOWN FOR MAINTENANCE.... I still see a problem...it's like the template disappeared...

Need some help, please

[Ajeh]

Check the directories:
/includes/languages/english/html_includes
/includes/languages/english/html_includes/your_template_dir

They should both have the same filenames in them ...

For editing, you need the files in your templates and overrides directory to be set for 777 ...

For use on the store they need to be set to 644 for security purposes ...

Make sure that you do not have any missing files ...

You can compare the names to those in a clean Zen Cart v1.3.7 from the Download link at the top of your screen ...

[zas]

I have the same problem today, I am wondering if it is a hack attempt

[zas]

weird think is other templates I have, but don't use, seem to work
and my backup_msql installed ages ago no longer shows in admin... it's as if my store has reverted back a few months

[Ajeh]

Go through your site with FTP and see if files have new dates or have been changed that you have not touched ...

[Merlinpa1969]

ask your host if they had a syustem error and reverted to an OLD backup,

[ehdesign]

I am indeed using Site Ground and I still have not found any solution....

Have checked that the directories match as suggested by AJEH. they do. No new modification dates. Nothing working.

any one find a solution?

[sopretty]

I haven't yet but SiteGround reopened my ticket and said:
"We have developed a patch especially for the purpose of solving issues between ZenCart and PHP like the ones you have been experiencing. As we haven't had clients with custom templates, the patch was not tested on such ZenCart installations and so we are not aware whether it may need further adjustments or not. "

and that:
"that the problem is in the custom template itself as it could use the problematic PHP class (dir). If this is the issue we can fix it very easily."

We'll see...

[ehdesign]

After talking with Site Ground, they applied a patch, but that patch seems to have wiped out my template, which is fixable, but now I am getting a new error...

I cannot find any modules - order, payments, etc....

I get this when I click on the install button:

Warning: reset() [function.reset]: Passed variable is not an array or object in /home/touchpla/public_html/store/admin/modules.php on line 275

Warning: Variable passed to each() is not an array or object in /home/touchpla/public_html/store/admin/modules.php on line 276


I described my error here:

http://www.zen-cart.com/forum/showthread.php?t=62396

please provide any help there...

[ehdesign]

SiteGround was indeed the problem for me. I have received a solution. Here is what we did:

1. Site Ground voluntarily applied a "patch" - this made the store work, but NO TEMPLATE, and no payment or order total modules showed up at al...

- Here are details about the so called patch:

Here is the what we did:

Go to the zencart folder and edit this file: includes/classes/template_func.php

In the file search for a function named get_template_part. It should contain this code:

if ($dir = @dir($page_directory)) {
while ($file = $dir->read()) {
if (!is_dir($page_directory . $file)) {
if (substr($file, strrpos($file, '.')) == $file_extension && preg_match($template_part, $file)) {
$directory_array[] = $file;
}
}
}
sort($directory_array);
$dir->close();
}

Comment this code(only the lines showed above). And add this lines:

$fileta = shell_exec("ls -1A $page_directory");
$fileta = ereg_replace("[\r|\n]", ' ', $fileta);
$fileta_be = explode(" ", $fileta);
foreach ($fileta_be as $fileto) {
if (substr($fileto, strrpos($fileto, '.')) == $file_extension && preg_match($template_part, $fileto)) {
$directory_array[] = $fileto;
}
}
sort($directory_array);

Save and reload the page.


2. I asked Site Ground to do a restore of my store folder into a new folder (allowing me to compare the two). I was going to be charged for the restore. But $30 bucks seemed much better than hours looking at code...

3. The site magically started working today - the template re-appeared and I had to re-install a couple modules, but they worked just fine.

- not sure if site ground really did a restore or what to make it finally work.


Perhaps the above code will be of some service.