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  1. #1
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    help question First Class Shipping USPS weight problem?

    With First Class Shipping as my only option (yes, I'm set up for API), I get this -

    -2147219434 - First Class mail must weigh 13 ounces or less.

    My product's weight is set to 0.187 which is only 3 ounces.

    If I have Priority, First Class, and Parcel selected as methods of shipping, Priority and Parcel show, and not First Class.

    Anyone know a fix for this?

  2. #2
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    Default Re: First Class Shipping USPS weight problem?

    What is the Tare set to in your Configuration ... Shipping and Packaging?
    Linda McGrath
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  3. #3
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    Default Re: First Class Shipping USPS weight problem?

    It's set to 0:0 . I'm not quite sure that all that means.

    My husband went in and set the weight to oz. since this is what we primarily ship. 3-12 oz items.

  4. #4
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    Default Re: First Class Shipping USPS weight problem?

    What is the Ship from and Ship to address that you are using?
    Linda McGrath
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  5. #5
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    Default Re: First Class Shipping USPS weight problem?

    Ship from is 77493
    Ship to is 76642

  6. #6
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    Default Re: First Class Shipping USPS weight problem?

    I will get back to you after I look up some real addresses for those zip codes ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  7. #7
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    Default Re: First Class Shipping USPS weight problem?

    ok thank you

  8. #8
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    Default Re: First Class Shipping USPS weight problem?

    I'm still not sure how to get this to work. It's driving me nuts, and I can't open my store until it works.

  9. #9
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    Default Re: First Class Shipping USPS weight problem?

    How about posting a real Ship from and a real Ship to address and we can look into this more ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  10. #10
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    Default Re: First Class Shipping USPS weight problem?

    I am showing:
    United Parcel Service (1 x 0.19lbs) (2nd Day Air) $17.44
    United Parcel Service (1 x 0.19lbs) (3 Day Select) $13.26
    United Parcel Service (1 x 0.19lbs) (Ground) $10.52

    What version Zen Cart?

    Clean install or an upgrade?

    Look at the file:
    /includes/modules/shipping/usps.php

    on your server ... what is the line that starts with:
    * @version $Id: usps.php

    read?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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