Flat Rate Problem

[dvenzo]

Hello,

Currently I am using the Flat Rate module for shipping rates.

we are charging 5.99 per item plus 3.00 handling fee per order.

however, on the order and invoice, the shipping total is listed as:



Per Item (Best Way): [amount]



so if a customer buys 3 items, this is what comes up in the invoice

Per Item (Best Way): $20.97

my customers freak out and complain.

is there a way to change this to something in the area of


Shipping and Handling: [amount]?


thank you in advance



Becky Lee
Kid Nemo Company

[masterblaster]

As far as I can tell, everything is correct... 5.99x3+3=20.97...

If you plan to change the handling amount, go into the admin -> modules -> shipping and change the handling fee.

If the pricing is just way off, then I suggest you to use the zone module instead!

[dvenzo]

the calculations are correct.

but on the invoice it say

Per Item: 20.97

so my customers think they are paying over 20.00 per figure to have it shipped, when it actually is the total shipping price.

[masterblaster]

Ah you want to change the wording of it.

Change includes/languages/english/modules/shipping/item.php and place it in your template folder once changed... (includes/languages/english/modules/shipping/yourtempltate/item.php)