Checkout Page 3 of 3 waiting for www........

[Scrat]

I have a slight problem that my checkout page 3 of 3 is freezing after I press the confirm order, it updates the database and the admin, but the page just keeping waiting ....

This is not a new install (1.2.7d) and has been working fine for weeks , this just started over the weekend. I have contact my web server and they suggest they have no problems?

Could I have a corrupted file in the check process ? Or is there anything else I can check myself.

One reply I got from my host is :-

I've been advised that you appear to have a lot of concurrent connections to your database. This is usually caused when you use the mysq_pconnect method (used by phpMyAdmin).

What I advise to do is to find the php code that contains the connection string and use mysql_connect instead of mysql_pconnect if phpMyAdmin is using the mysql_pconnect method by default.
********

I have removed all files to do with phpMyAdmin, but still the same problem?

Any ideas??

[Kim]

Did your host upgrade the php or MYSQL versions on the server?

[Scrat]

I would have to check with them, but the build date from server info is:-
Build Date Feb 19 2007 16:24:37

PHP version:-
PHP Version 4.3.2

Mysql Version:-
MySQL 4.1.18-standard

Which I believe is original.

[Scrat]

Ok spoke the host company today and we are not getting any where me thinks!!!!
There has been no up grades to the hosting, I have used the advice in the wiki to speed the site up, but this makes no difference.
It is just at this stage that the page freezes!( I can add products to the cart etc) I tried a test first thing this morning and the order went straight through, then did another one a few minutes later and again the page then froze.
Is it me or is this an hosting issue or my PHP files ?

[Orb]

This exact thing has started with my store as well. It appears that it started yesterday.

Every time something is submitted, the store seems to hang. It happens when a lost password request is made as well.

Multiple orders also seem to be generated that are not a result of the user re-trying.

What's going on? Everything has been fine for months and months, now this out of the blue?

Is it IXWEBHOSTING by any chance?

Randy

[Orb]

I forgot to mention...even though the order goes through and is listed in the users information, the shopping cart is never cleared.

Is anyone else experiencing this?

Randy