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  1. #1
    Join Date
    Apr 2007
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    Default Cart Began Hanging and Crashing Server

    Not sure what the problem could be tried re-uploading all the files and the cart still hangs when trying to browse one certain category and also hangs when the add to cart button is clicked or when the write review button is clicked. Everything else seems to work. Fairly sure all was working after initial installation.
    any ideas?

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Cart Began Hanging and Crashing Server

    Have you an URL to your site with this Category?

    Also, if you could post the products_id for a few of the products in it this might help find the problem ...
    Linda McGrath
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  3. #3
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    Default Re: Cart Began Hanging and Crashing Server

    http://www.precisionmoney.com/store/index.php

    here is the store
    we have it locked while we are working on it

    user: fahmi
    pw: precision

    The category that is hanging is GEO Compatible Site Designs the second one in.
    Then it also hangs when any of the products are added to cart.
    Thanks,
    -

  4. #4
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    Default Re: Cart Began Hanging and Crashing Server

    Just crashed again, did you see the problem?

  5. #5
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    Default Re: Cart Began Hanging and Crashing Server

    What happens if you switch to Classic Template?

    Are you using different Product Types?

    Do you have some products_id that are in this category?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  6. #6
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    Default Re: Cart Began Hanging and Crashing Server

    I'll try the classic template. I might have been a little too trigger happy in the one I created. I just didn't think that right away since all the other categories were working.

  7. #7
    Join Date
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    Default Re: Cart Began Hanging and Crashing Server

    You have 1 product in categories_id 3 ... correct?

    Is this an upgrade or clean install?

    There is a switch in the Configuration ... Layout Settings for:
    Skip 1-prod Categories
    Skip single-product categories
    If this option is set to True, then if the customer clicks on a link to a category which only contains a single item, then Zen Cart will take them directly to that product-page, rather than present them with another link to click in order to see the product.
    Default: True
    What happens if you set this to false?

    What happens if you add another product to the category?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  8. #8
    Join Date
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    Default Re: Cart Began Hanging and Crashing Server

    Also do you have a Categories Description on categories_id 3 ...

    If so, do you have anything weird in there other than text?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
    Join Date
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    Default Re: Cart Began Hanging and Crashing Server

    Same problems on the classic template.
    There is a product in the category that is hanging and it is displaying in the 'new products' as Sold It Live template. You can click and view the product, but when clicking on the the category itself the site hangs. Also can't add to cart.

  10. #10
    Join Date
    Mar 2004
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    Default Re: Cart Began Hanging and Crashing Server

    If you hit products all you can get to the product inthe category
    http://www.precisionmoney.com/store/...&products_id=6
    Zen cart PCI compliant Hosting

 

 
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