general operations question

[defkiss]

ok if this seems a silly question i apologise but this is my first ever website let alone use of zen cart! lol

I just wanted to know about best order processing practices that are generally used or recommended by zenners.

I like the fact that when a customer orders, the order is emailed to me, but is there a way that the invoice and packing slip can also be emailed without me having to go into admin and click on it and print it?

also, is there anyway that i can monitor my stock levels in admin panel? and can zen cart notify me by email when my stock levels on any products reach a certain point?

thanks in advance. feel free to check out my site The V Store

Dan

[birdoasis]

I haven't checked the store yet.

If you have a payment gateway or merchant account the customer pays right away so there's no need for an invoice.

You can enter the stock quantity when you add the product and the amount purchased is removed from the stock quantity. You can also set a warning to restock when the quantity drops below whatever you set it at. so if you set the restock number to 5 then you'll get a warning that you need to buy or make more.

[wolfsz]

Hi there
I include a printed invoice when I send the goods to the customer.
In Australia this needs to be a Tax Invoice. I also update the order process as I go along to keep the customer informed what is happening with their order:
Initially the order will be pending if not paid by CC or Processing if paid by CC. When I receive cheque/direct deposit I update to Processing and when goods have been sent to Dispatched (delivered is the original status).