Hints and Tips Manager - support thread

[lankeeyankee]

Hi Clyde,

I am having the same thing happening that HeathenMagic had. I have Testimonials and Hints enabled and the Hints sidebox is listing a testimonial on it. Even when I set the hints to display only one, I am getting a hint and a testimonial. I'm wondering if there is such a thing as code "bleedover" since the 2 modules are almost identical apart from names? I don't understand where the problem might be coming from. I have this on a local test server so you can't see it live but I have attached a screenshot.

Also, is it possible to not use the sidebox for hints and to have an ezpage for it instead or another way to link to the hints page? If so, how would I go about doing that? I am still at the very early stages of learning coding so if you could please be specific about what I would need to do I would greatly appreciate it.

Thanks!

Matt

I turned off the testimonials sidebox and the problem with the testimonial showing up in the hints sidebox disappeared. It seems as if there is a crossed wired somewhere, any ideasw as to where I might start looking?

Another question for you, which file would I go to to change the author's url from required to optional in hints?

Thanks!

Matt

[clydejones]

I turned off the testimonials sidebox and the problem with the testimonial showing up in the hints sidebox disappeared. It seems as if there is a crossed wired somewhere, any ideasw as to where I might start looking?

Another question for you, which file would I go to to change the author's url from required to optional in hints?

Thanks!

Matt

I have both Testimonial Manager and Hints Manager installed on my PC and on my Test Site and haven't been able to duplicate the problem you are describing.

I'm guessing you mean on the admin side??

[clydejones]

Also, is it possible to not use the sidebox for hints and to have an ezpage for it instead or another way to link to the hints page?

Sure you can turn off the sidebox and create an "internal link" using EZ-Pages.

[lankeeyankee]

I have both Testimonial Manager and Hints Manager installed on my PC and on my Test Site and haven't been able to duplicate the problem you are describing.

I'm guessing you mean on the admin side??

Hi Clyde,

Thanks for taking the time to help. Perhaps one of the other many mods I have installed is causing a conflict, I'm going to set up a fresh install of 1.3.7.1 and then add these 2 modules in to confirm that it's not a hiccup of my xampp setup. I have been getting some strange anomolys lately but mostly they have to do with javascript in FireFox going haywire on some things but not others. I will let you know what I find out.

I was referring to the admin side, changing the code so that adding a url in hints is an optional field, like in the testimonials mod, instead of required.

Thanks for the info about the EZpages internal link, I forgot about this useful feature.

Matt

[clydejones]

Hi Clyde,

Thanks for taking the time to help. Perhaps one of the other many mods I have installed is causing a conflict, I'm going to set up a fresh install of 1.3.7.1 and then add these 2 modules in to confirm that it's not a hiccup of my xampp setup. I have been getting some strange anomolys lately but mostly they have to do with javascript in FireFox going haywire on some things but not others. I will let you know what I find out.

I was referring to the admin side, changing the code so that adding a url in hints is an optional field, like in the testimonials mod, instead of required.

Thanks for the info about the EZpages internal link, I forgot about this useful feature.

Matt

As I said, I have both the Testimonials Manager and Hints Manager set up on my PC (using xampp) and have not been able to duplicate the problem.

As far as making the URL an optional field -

Open admin/hints_manager.php

find the following line of code around line 190:

<td class="main"><?php echo zen_draw_input_field('hints_url', zen_not_null($bInfo->hints_url) ? $bInfo->hints_url : 'http://', 'maxlength="255"', true); ?></td>

Change the highlighted portion to false.
Save the file and upload to your server.

[CharInLasVegas]

Hi Clyde,

I'm getting a messed up Hints & Tips sidebox in IE. You can see it here: click

In FF it's fine. Any ideas what the problem is and/or what I can do to fix it?

I have the settings to show 2 tips in the sidebox.

[clydejones]

Hi Clyde,

I'm getting a messed up Hints & Tips sidebox in IE. You can see it here: click

In FF it's fine. Any ideas what the problem is and/or what I can do to fix it?

I have the settings to show 2 tips in the sidebox.

As far as I can tell, it has something to do with how you've formatted the Picture Perfect Hair hint.

Somewhere in the formatting you have an open tag; probably an unclosed <p> tag.

[CharInLasVegas]

That was it, thanks!

[clydejones]

That was it, thanks!

glad it got sorted

[shartlesville]

My hints and tips side box is a mess in IE 7 and below (compatibility mode) but look alright in FF and IE8 except for a _ in the text near the top in the box. All the tips display the same way. With the IE issue, the background of the text is white like it is in a white box instead of in the sidebox.

Is there any way to get it to format properly in IE7 and below? Most of my customers are older ladies with older computers and they don't like to upgrade.

Also is there any way to get rid of that line? I have tried everything I could think of to get rid of it but nothing worked.

Here is the site: http://bestsewingdeals.com/zen-cart/ the sidebox is in the lower right side.

Thank you for any and all assistance!

Blessings,
Krisann