Results 1 to 4 of 4
  1. #1
    Join Date
    Mar 2007
    Posts
    27
    Plugin Contributions
    0

    Default Combo orders (virtual & actual product) - how to configure shipping?

    Hey guys! I have a shop that sells both virtual products and real life products that require shipping. The real life products are very small, weighing an average of 5 ounces each.

    Many of my customers will order both product types in a single order.

    I've been reading through documentation, fiddling with the ACP and various shipping modules for several days ... and now I'm at a point where I'm so terribly confused, I could REALLY use some advice!

    Obviously virtual products don't require a shipping fee, so that rules out the order total-based shipping table. I'm thinking I should use a weight-based shipping option, and set all the virtual products to a 0 weight.

    Please, can one of you Zen guru's give me a basic step-by-step? There are just SO MANY shipping settings all over the ACP, I'm afraid I'll miss something.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Combo orders (virtual & actual product) - how to configure shipping?

    Are your Products both virtual and physical at the same time?

    When you say virtual do you mean a download? Or, do you mean something else?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
    Join Date
    Mar 2007
    Posts
    27
    Plugin Contributions
    0

    Default Re: Combo orders (virtual & actual product) - how to configure shipping?

    Quote Originally Posted by Ajeh View Post
    Are your Products both virtual and physical at the same time?

    When you say virtual do you mean a download? Or, do you mean something else?
    Wow, this has the potential to be very confusing :)

    1) Some of my products are virtual (meaning downloadable).

    2) Some of my products are physical.

    3) Some of my products are both ~ meaning I ship one part of the order, while they download the other part.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Combo orders (virtual & actual product) - how to configure shipping?

    These are Downloads -- OR -- Physical -- OR -- a Combo

    Downloads and Physical ... there is a difference from Virtual which is more like a Gift Certificate or Service ... something that does not require a Shipping address ...

    But again, Downloads are NOT Virtual Products ... there is a clear distinction in how they are handled for shipping and checkout etc.

    There is a setting for:
    Always Free Shipping:
    Yes, Always Free Shipping
    No, Normal Shipping Rules
    Special, Product/Download Combo Requires a Shipping Address
    Try the Special, Product/Download Combo Requires a Shipping Address ... for the ones that are Physical -- and -- have a Download at the same time ...

    Rule of Thumb ...

    Downloads use:
    Always Free Shipping:
    No, Normal Shipping Rules
    Product is Virtual:
    No, Shipping Address Required

    Physical uses:
    Always Free Shipping:
    No, Normal Shipping Rules
    Product is Virtual:
    No, Shipping Address Required

    Virtual Products use: (Gift Certificates, Services and the like that do not require a shipping address)
    Always Free Shipping:
    No, Normal Shipping Rules
    Product is Virtual:
    Yes, Skip Shipping Address
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

Similar Threads

  1. Product/Download Combo shipping error...
    By Cadoo in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 17 Sep 2010, 01:41 AM
  2. Always Free Shipping / Always Virtual Product -- How?
    By pseudonym in forum Built-in Shipping and Payment Modules
    Replies: 4
    Last Post: 14 Mar 2009, 08:21 PM
  3. Where are pictures kept & how to have images on actual pages?
    By ashton0603 in forum General Questions
    Replies: 5
    Last Post: 26 Jan 2008, 05:35 PM
  4. No Shipping Option When Combo of Virtual and Non-Virtual Products
    By lakewebworks in forum Built-in Shipping and Payment Modules
    Replies: 3
    Last Post: 12 Nov 2007, 06:03 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg