Shipping Address Country Empty error

[bungle247]

Hi,

My Zencart site is live and installed but when I try to make a payment through Paypal express payments, it goes through all of the screens and then just states that I'll have to select another payment method, then a box appears

Shipping Address Country Empty

I have the lates version of Zencart installed. Can anybody help?

[DrByte]

1. have you installed the latest PayPal patch for v1.3.7?
http://www.zen-cart.com/forum/showthread.php?t=56216

2. what address were you expecting it to show you ?
specific details of what you were doing will help a resolution faster

[bungle247]

I will check with my host about the patch

All I was trying to do was to make payment through paypal express checkout. I got to stage three of the process and confirmed the order but when it returned to my site, I got the message

[DrByte]

It is possible that your server is not getting a proper response from PayPal. It may be prudent to also turn on debug logging as described in this post:
http://www.zen-cart.com/forum/showthread.php?t=61199

Then try a transaction again, and post the details collected in the log files.

Best to do this after the patch is applied.

[bungle247]

I have downloaded the patch. Is it simply a case of copying the files to the respective folders on my server? I want to do it myself as my host wants to charge £25 for installing the patch

[DrByte]

http://www.zen-cart.com/forum/showth...905#post365905

[danielbrake]

I also had that problem. I followed the steps and istalled the patch. Then reinstalled the settings in Admin. Still getting the same problem.

I do not have debugger on -

see screengrab of error upon return from paypal to shopping cart

[DrByte]

You will need to install the PayPal patch. Use the latest zip from this thread in order to benefit from all the collective fixes:
http://www.zen-cart.com/forum/showthread.php?t=56216

[Beatyourtruck]

FYI - running the latest ZC version and had the "Shipping Address Country Empty" error. Installed the latest patch and followed the directions by DrByte....all is perfect now. Works flawlessly.

THANKS for the patch! 8)

[gfunk]

I've been getting the same error message. I run the latest version of ZC, and applied the patch. I've turned on the PayPal log, and this is what I got:

Redirecting to checkout_shipping - Stack: checkout_shipping
Message: We were not able to process your order. Please try again, select an
alternate payment method, or contact the store owner for assistance.
(Shipping Address Country Empty)
Session Data: Array
(
    [customers_host_address] => d5123.telenet.be
    [cartID] => 45773
    [cart] => shoppingCart Object
        (
            [contents] => Array
                (
                    [120] => Array
                        (
                            [qty] => 2
                        )

                )

            [total] => 0.02
            [weight] => 0
            [cartID] => 45773
            [content_type] => physical
            [free_shipping_item] => 0
            [free_shipping_weight] => 0
            [free_shipping_price] => 0
            [observers] => Array
                (
                )

        )

    [navigation] => navigationHistory Object
        (
            [path] => Array
                (
                    [0] => Array
                        (
                            [page] => index
                            [mode] => NONSSL
                            [get] => Array
                                (
                                    [type] => ec
                                    [token] => EC-XXXXXXXXXXXX
                                    [PayerID] => 9TTXXXXXXXX
                                )

                            [post] => Array
                                (
                                )

                        )

                    [1] => Array
                        (
                            [page] => checkout_process
                            [mode] => NONSSL
                            [get] =>
                            [post] => Array
                                (
                                )

                        )

                )

            [snapshot] => Array
                (
                )

            [observers] => Array
                (
                )

        )

    [check_valid] => true
    [language] => dutch
    [languages_id] => 45
    [languages_code] => nl
    [currency] => EUR
    [updateExpirations] => 1
    [session_counter] => 1
    [customers_ip_address] => 84.193.151.00
    [new_products_id_in_cart] =>
    [valid_to_checkout] => 1
    [cart_errors] =>
    [payment] => paypalwpp
    [customer_id] => 48
    [customer_default_address_id] => 55
    [customer_first_name] => Dave
    [customer_country_id] => 21
    [customer_zone_id] => 0
    [sendto] => 55
    [billto] => 55
    [cot_gv] => 0.00
    [shipping] => Array
        (
            [id] => zones_zones
            [title] => Tariefzones (Verzenden naar: BE)
            [cost] => 2.4711
        )

    [comments] =>
    [messageToStack] => Array
        (
            [0] => Array
                (
                    [class] => checkout_shipping
                    [text] => We were not able to process your order. Please
try again, select an alternate payment method, or contact the store owner
for assistance. (Shipping Address Country Empty)
                    [type] => error
                )

        )

)

Any idea on what I should try next? Thanks for helping me out