Shipping Address Country Empty error

[bungle247]

Hi,

My Zencart site is live and installed but when I try to make a payment through Paypal express payments, it goes through all of the screens and then just states that I'll have to select another payment method, then a box appears

Shipping Address Country Empty

I have the lates version of Zencart installed. Can anybody help?

[DrByte]

1. have you installed the latest PayPal patch for v1.3.7?
http://www.zen-cart.com/forum/showthread.php?t=56216

2. what address were you expecting it to show you ?
specific details of what you were doing will help a resolution faster

[bungle247]

I will check with my host about the patch

All I was trying to do was to make payment through paypal express checkout. I got to stage three of the process and confirmed the order but when it returned to my site, I got the message

[DrByte]

It is possible that your server is not getting a proper response from PayPal. It may be prudent to also turn on debug logging as described in this post:
http://www.zen-cart.com/forum/showthread.php?t=61199

Then try a transaction again, and post the details collected in the log files.

Best to do this after the patch is applied.

[bungle247]

I have downloaded the patch. Is it simply a case of copying the files to the respective folders on my server? I want to do it myself as my host wants to charge £25 for installing the patch

[DrByte]

http://www.zen-cart.com/forum/showth...905#post365905

[all4coffee]

I have ZenCart v. 1.3.7
Database Patch Level: 1.3.7

v1.3.7 [2007-06-22 17:54:42] (Fresh Installation)


I'm also having a lot of problems with PayPal Express, although the PayPal IPN works fine. With PayPal Express, I keep getting the error 'We were not able to process your order. Please try again, select an alternate payment method, or contact the store owner for assistance. (Shipping Address Country Empty)"

Previous posts in this thread discuss patches but recent posts indicate that this is a PayPal bug (someone had problem with Finland)

After I installed my ZenCart (on June 22nd) I did add some modes but never had to use a ny patches.

If you think that my PayPal Express (Shipping Address Country Empty) can be addressed by patches - please direct me to the appriopriate patches and instructions

Thanks

[DrByte]

If you're using v1.3.7, then you need the latest PayPal patch installed.
If you're using v1.3.7.1, then the patches are already included (well, as of June 17 anyway).

So, yes -- install the latest patch if you want to get rid of that country error.

[all4coffee]

If you're using v1.3.7, then you need the latest PayPal patch installed.
If you're using v1.3.7.1, then the patches are already included (well, as of June 17 anyway).

So, yes -- install the latest patch if you want to get rid of that country error.

Thank you! No more Shipping Address Country Empty

[FONT=Trebuchet MS]Just wanted to take a moment and thank you Dr. Byte and the other members of ZenCart Team for providing wonderful support for such great product as the ZenCart. Everybody's business is different so we do need to "mess" with it a little but you guys and your responsiveness on this forum make it almost painless. More I work with the cart, more I learn to appreciate the complexity of it and the incredible logic of the entire project. Thank you for being here for all of us.[/FONT]

[DrByte]

Thanks for the compliments. We enjoy what we do. We're glad you're enjoying Zen Cart.

Don't be afraid to show your appreciation in the Donation Fund too We thank you in advance for helping us keep providing free software and free support to help you make money. We're grateful for however you can share with us