Thread: Supertracker

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  1. #1
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    Default Re: Supertracker

    Hi Andrei - There are things ST does that GA/UA doesn't do and vice versa. I use both, they complement each other.

    Here are a couple sample numbers from my mysterious visits:

    260113003435668 () - 12 visits to 5 different pages within one category (3 products and 2 cat/subcat pages), first 11 visits within a 4-and-a-half minute period, the 12th about an hour later; none of the links had ?zenid=... parameter as part of the url

    260131100251939 () - 26 visits, all within a 6-and-a-half minute period, to a whole bunch of different pages (mostly within catalog, but not exclusively); first link has no ?zenid= parameter, the other 25 all have an identical session id

    Most other visits are multiples like these, although there are some single visits, as well. Some have seesion IDs, some don't, all have the same entry and exit time and page. There are also some that have different "IP" numbers (eg, 260197380258148 and 260197380258414) but the same session ID (ab. 2 minutes between these particular 2 visits, both to the same page).

    Any idea what all this could mean?

    Thank you!
    Magz

    Quote Originally Posted by a_berezin View Post
    Hi,
    You can publish some of these ip addresses? Or send a PM. Safer if you would send screenshots.
    P.S. Can you explain why do you use supertracker? Google Analitycs or Universal Analytics does not suit you?

  2. #2
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    Default Re: Supertracker

    Hi Magz,
    Quote Originally Posted by magz View Post
    260113003435668 () - 12 visits to 5 different pages within one category (3 products and 2 cat/subcat pages), first 11 visits within a 4-and-a-half minute period, the 12th about an hour later; none of the links had ?zenid=... parameter as part of the url

    260131100251939 () - 26 visits, all within a 6-and-a-half minute period, to a whole bunch of different pages (mostly within catalog, but not exclusively); first link has no ?zenid= parameter, the other 25 all have an identical session id
    Can You see the access logs for that date and time? What IP address?

    Quote Originally Posted by magz View Post
    Any idea what all this could mean?
    I think that the situation is very strange and needs debugging and analysis.

  3. #3
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    Default Re: Supertracker

    Hi Andrei,

    Quote Originally Posted by a_berezin View Post
    Can You see the access logs for that date and time? What IP address?
    260113003435668 in ZC error log = 2601:a:1300:3e4:3c5e:6b68:d52a:f3aa in host's access log, but appears 112 times rather than 12 (calling various images, stylesheets, etc., which appears to be normal, "regular" visits do that too)
    260131100251939 = 2601:3:1100:25e:fdcb:19ca:3992:fee1 and appears 185 times rather than 26

    Quote Originally Posted by a_berezin View Post
    I think that the situation is very strange and needs debugging and analysis.
    Oy... Any guidance will be appreciated...

    Thank you!
    Magz

  4. #4
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    Default Re: Supertracker

    Hi Magz,
    Quote Originally Posted by magz View Post
    260113003435668 in ZC error log = 2601:a:1300:3e4:3c5e:6b68:d52a:f3aa in host's access log, but appears 112 times rather than 12 (calling various images, stylesheets, etc., which appears to be normal, "regular" visits do that too)
    260131100251939 = 2601:3:1100:25e:fdcb:19ca:3992:fee1 and appears 185 times rather than 26
    It's IPV6. It's very interesting!!! But! At this moment I can not make support for IPV6 for ST The problem is that I do not have available IPV6 - so I can't debug.

 

 

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