Customer Login Not Working

[polkadotninja]

Hi, I hope the wise users of this site can give me a shove in the right direction on this problem that's been making me crazy:

After creating an account, my Zen install (v 1.3.7) will not seem to remember the user or recognize that s/he is logged in. It will correctly determine if an incorrect user/pass was entered, but if the login is correct, it will just go to the "do you want to login?" screen. Here's the site:

http://lacks.nurelm.com/store/

Help! Thanks :-)

- Sam

[Ajeh]

Could you post your settings from the Configuration ... Sessions ...

[polkadotninja]

Could you post your settings from the Configuration ... Sessions ...

Sure, here it is -

Session directory: /home/httpd/vhosts/lacks.nurelm.com/httpdocs/store/cache
Cookie domain: true
Force Cookie Use: false
Force Cookie Use: false
Check User Agent: false
Check IP Address: false
Prevent Spider Sessions: true
Recreate Session: true
IP to Host Conversion Status: true

[Ajeh]

Try changing this to false:

Recreate Session: true

Some hosting sites are not setup correctly to handle this setting, even if it is more secure ...

[dream.ent]

I also hope the wise users of this site can give me/us a little help on this problem , I also have the same Problem.. I did notice that from the admin window if you check your customer log in reports it does shows customer logged in x amount of times... but from the customers side it shows not logged in.
I found this problem when I first started using zen cart for the first time, after a day or so I just reinstalled the templete and everything worked great . But remember I had not changed any settings to the templete ether.. So here we are again stuck.. any help would be great.

[Ajeh]

What php version and browser are you using?

[polkadotninja]

Ah ha! Changing that session setting worked for me too :-) Thanks so much for the instant help.

To answer your question about versions, we're using PHP 4.3.2 running on Enterprise Linux ES release 3, and I've been testing with Firefox 2.0.0.3. That setting says it requires >= PHP 4.1, so it seems like it should have been working.

Thanks again!

- Sam

[dream.ent]

Maybe a fix..............I just change

Recreate Session: true to False
IP to Host Conversion Status: true to False

and guess what .. it worked on my first log in ,, I am going to try more testing and will keep you posted.