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  1. #1
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    red flag Question

    Can anyone help me as to why many of my customers get an error message to inform them "Sorry we do not delivery to your location"

    Am I missing something?

    Thanks,
    Adam.

  2. #2
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    Default Re: Question

    What shipping modules do you have activated? Do you have zone restrictions on them?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
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    Default Re: Question

    Quote Originally Posted by Kim View Post
    What shipping modules do you have activated? Do you have zone restrictions on them?
    Hi,
    The shipping zones only have the UK in them for some reason that's all that is listed, how can I change this.

  4. #4
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    Default Re: Question

    Either remove the UK or add the other places you will ship to.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  5. #5
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    Default Re: Question

    Quote Originally Posted by Kim View Post
    Either remove the UK or add the other places you will ship to.

    Is there no way of being able to add all the Zones again? What will happen if I remove the UK Zone?
    Adam.

  6. #6
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    Default Re: Question

    Are you saying you deleted all the other countries from the Admin?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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